Things to Consider in Choosing a Society Management Software

Any cooperative society has the responsibility of managing many different functions and in such situation a great society management software can be really useful in managing such functions in a very efficient manner. In this context let us look at some of the features which should be present in such software.

Necessary Features of Society Management Software

Management of Users

The software should be such that it facilitates user management tasks such as addition, approval as well as removal of resident accounts. It should also be possible to make different managerial roles for the office staff.

In addition to it, the software should have proper search function so as to facilitate search of details like vehicle or family details and phone numbers.

Moreover, it should be possible to manage other relevant housing society details such as move in/out forms and sale deed numbers.

Administration Division

Management committee members should have easy access in this section to perform different activities like giving reply to emails and management of email notifications.

It should also be possible to perform other activities like storage of scanned agreements as well as other documents.

Committee members should be able to upload receipts of different facilities of the society and also transfer documents to common document repository so that such documents can be shared with all the residents.

Help Desk

help desk tracking should be possible using the software so that tickets can be lodge such as community and personal tickets. There should be feature in the software which allows community tickets to be viewed by everyone while on the other hand the personal tickets should be accessible only by members of the flat.

You need to look for a software which also allows SMS as well as emails to be send about different updates and makes it possible for admins to assign responsibility to others about responding to tickets.

In context of tickets, it should also be possible for the software to automatically increase priority of tickets if reply is not given to any particular ticket as per set timeframe.

Inventory and Asset Tracking

At the time selecting a society management software you need to check whether it aids storage of capital asset information. The software should also help in creation of SMS as well as email alerts about AMC contract renewals and maintenance appointments.

Additionally, tracking inventory and assigning service providers related to different assets should be straightforward tasks in such software and service history documentation should be easy to maintain with the help of society management software.

Move In/Out Tracking

Another consideration while choosing such software would be of whether it can aid creation of proper work flow with the aim of tracking move in/out. It should also be simple task to maintain starting as well as end dates for tenant lease using the software.

Checking submission of documents as well as creation of defaulter list needs to be an effortless task when such software is used.