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An Easy Guide to Successfully Running a Phone Repair Business

Author: Paula Edwards
by Paula Edwards
Posted: Nov 24, 2015

Cell phone repairing is a lucrative business if you are skilled, good with people skills and possess the resources and knowledge of mobile technicalities. From the financial point of view, it gives fast returns on investment compared to other similar businesses. This article will provide an entire overview of the business.

Services offered in a mobile store

1.Repairs

2.Sales of Accessories

3.Top-ups and data recharges for prepaid users

4.Sale of Media

5.Selling boxed phone

1. Repairs

If you take in account majority of mobile bossiness, repairs constitute as a major chunk of income. If you cannot repair a phone by yourself, you could be losing out on a lot of revenue. I would suggest applying for Online Smartphone Repair Training to get a grasp on the structure of repairs on smartphones.

Customers who come to get their handset repaired usually want fast action without any delay. Be clear about the estimated time it would take for you to repair the phone. Providing a backup handset till their phone is repaired adds to customer goodwill and will earn you extra brownie points.

Try and solve minor problems as quickly as you can.

Take proper care of all user accessories before taking their phones for repair. Usually SIM card and memory cards are given back since they are small in size and easily misplaced, plus they do not interfere while repairing the phone, unless the problem is in the readers.

Tell the customer beforehand in case the repairs will require flashing of the phone. If they are not informed and find later that the data has gone without any backup, it won’t be a pleasant conversation to have.

The repairs will go seamlessly if you stock ample amounts of spare parts. It will not only make it easier for you to repair phones faster but also help you gain customer trust.

2. Sales of Accessories

You can additionally offer add-ons like chargers, earphones, scratch guards, extra batteries which likewise bring back a small percent of profit. Cell phones today require a great deal of accessories which sell like hot cakes. You ought to stock the most widely recognized and most popular accessories like phone covers and skins of the latest models in your country.

3. Top-ups and data recharges for prepaid users

Most of the business owners invest in this field only if there is not much local competition as the profit margins are frugal and it is much bigger of a headache to handle.

4. Sale of Media

This is niche service offered by only a select few and especially applicable in areas without proper internet access or around non-tech savvy people. Some cell phone stores charges the customers to load their memory cards with songs and other media (as requested by the customer) at a nominal fee.

5. Selling Boxed Phones

This is kind of like the next level of mobile store business. This should only be attempted once you start with all the previous 4 items as it requires large amount of investment and experience. Learn a Mobile Repairing Course In Mumbai to be certified as a professional mobile technician.
About the Author

Paula Edwards is an expert in Iphone Repair Course Training and having own cellular repair school.

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Author: Paula Edwards

Paula Edwards

Member since: Mar 11, 2015
Published articles: 13

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