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Choose The Right Virtual Staff Company

Author: Declan Porter
by Declan Porter
Posted: Dec 10, 2015

Virtual staff companies are as varied as the clients they serve, so the very first thing you need to do is determine what type of company you should work with.

The impartial review site virtualstaff4u.com, is an excellent starting point for researching companies, and reading reviews from their customers. VS4U offers overviews of many of the best VS companies, often trying their services first-hand and posting detailed reviews. Even more, VS4U features client ratings: authentic, unedited opinions from small business owners who have used these services for years.

When evaluating potential VS companies, here are some important factors to consider:

INDIVIDUAL-GRADE VS. BUSINESS-GRADE VS STAFFING

In the virtual staff world, there are two basic grades of VS: Virtual Staff suitable for individuals, and business-grade assistants, suitable for the more complex tasks needed by small businesses. Individual-grade VS are what many people think of as the traditional virtual staff: virtual staff who perform basic admin.

Business-grade VS can handle much more complex functions, from social media and bookkeeping to multilingual customer service. Business-grade VS companies usually have specialized assistants on their team that can help with web design, email marketing, web development, project management, and more. Business-grade VS possess not only advanced skills, but also the maturity, experience and track-records to handle the responsibility of your important business functions.

Bottom line: Business-grade VS generally cost more, but if you require specialized skill sets, business-grade is worth the extra investment.

PERSONALIZATION OF SERVICE

Service levels in the Virtual Staff world vary significantly from company to company. The larger companies take a generic ‘One Size Fits All' approach to VS services: work is viewed mostly as a commodity – a set task to be completed in a standard way – and there's less emphasis placed on building a long-term relationship between an entrepreneur and VS. This level of service is ideal for small biz owners with simple tasks.

VS companies offering a personal approach start with the premise that the entrepreneur-VS relationship is long-term, and their approach is much more tailored to the small business owner. A VS company like this will match you with a VS who not only possesses the skills you need, but whose personality gels with your's and with whom you feel at ease.

Top-tier VS companies go the extra mile to ensure you receive the best service. For example, the best companies will provide you with several candidates from which to choose: after a phone, you select the VA who is right for you. Even better, they will not only provide a backup assistant in case of illness or vacation, but also pre-train your backup to step in seamlessly if your primary VS is away.

About the Author

Declan Porter has worked in the Prima Business Solutions. What you've learned here today is just the beginning. Be sure to visit his site to learn even more about your options for effective service.

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Author: Declan Porter

Declan Porter

Member since: Dec 13, 2014
Published articles: 62

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