How to check and cleanup a Yahoo Mail account after it's been hacked

An email account being hacked can be subject to certain stages as to the level of damage that has been done to the account. A few of the cases are mentioned below for reference:-

a) The most basic activity done after hacking an email account is to send spam mails from them to random contacts.

b) If the email account is still not recovered, the user can go ahead and change the password or mal-use any of the stored contacts of the account

c) The intruder may also delete or manipulate the contact points saved in the account which are nothing but the alternate email address and the registered mobile number

d) Also, the intruder may manipulate the hint or the security questions which has been filled by the customer while registering to the account.

These operations would make it extremely difficult for customers to retrieve their email account because until and unless they prove their authenticity i.e. they are actual owners of the account, they would not be allowed access to the account. The Yahoo Customer Service team is aware of all these complicities and therefore immediately intimates the customer of any unknown or unexpected log in activities which has happened into the account. Customers are requested to take such intimation mails seriously and immediately change the password to something which is not at all related to their public information, or to their last set password.

Now, once any hacked account is retrieved by customers, the following clean up activity is of paramount importance:-

a) First and foremost, identify the contacts to which spam mails were sent. Those mails can be deleted from the mail box and an apologetic mail can be sent to those contact lists stating the reason of the spamming

b) Second and more importantly, the account password needs to be changed immediately and the same should be not linked to the hacked password. Moreover, the verification code which may be used to recover the password should be immediately changed as well

c) The hint or the security questions should be changed so that in case of any password related issues, users can easily provide the keys to the hint questions and prove their authenticity

d) The contact points should be re-affirmed to ensure that they are active and updated.

In this regard, customers can also take suggestions and recommendations from the Yahoo phone number team to make sure that their email account is safe and secure.

Hey there, I am Kelly, I am stay in USA and I love to writer technical, streaming tutorials blogs.