Looking for User-friendly Hotel Management Software in Africa?

The growth of hotel industry across Africa during last couple of years is quite encouraging. Countries across the continent are witnessing moderate growth in their respective hotel market. Many international hotel brands are keen to set up their properties across countries. This has also led to the increased demand for hotel management software as hotels are facing intense competition to survive and stay profitable in the long run.

According to a survey by W Hospitality Group, around 80 branded hotels with 14,073 rooms will be added in 2016. 2017 too will see 55 properties with around 10,988 rooms getting added to the continent’s overall inventory. Nearly 39 hotels with 8,671 rooms are in pipeline for 2019.

Importance of hotel management software

Hotel management software is key to do smart hotel business. It helps user automate cross departmental and complex 24/7 hotel operations with ease. It’s because, once the operations across front office and back office are seamlessly automated; the hotel can concentrate of offering quality services to its guests, which is core to the success of business.

But, a hotel is most likely to find itself in trouble if it does not adopt a hotel software that is vast, feature rich and yet easy to handle for its staff. If hotel employees find it difficult to work on the software, the management would not be able to realize the desired results. So in order to make sure that the software delivers value for money, hoteliers should consider many aspects while selecting one.

Review IDS Next hotel management software

IDS Next has a strong presence in Africa’s thriving hospitality market. Many hotels operating in countries across Kenya, Senegal, Ethiopia, Egypt, Ghana, Uganda, Sudan and Tanzania are using IDS Next’s all-in-one and highly integrated FortuneNEXT 6i Suite of hotel property management software.

Top 10 user-friendliness aspects of IDS Next hotel software

Single Database – All modules run on single database. It helps users manage data effectively with less maintenance and relatively lower license fee.

In-built integrated modules – All modules including front office and back office are tightly integrated and connected. It makes the process of information sharing easier across all departments.

Single window operations – Hotel staff can do multiple operations in a single window. For example – from room status screen, your staff can access multiple options like reservation, check-in, walk in, check out and posting etc.

User definable reports – These reports are available across modules. This allows users to define their own formats for reports using their own permutation and combination. For example – MIS reports which will have both revenue and statistical information and P&L reports etc. These reports are accessible through MS Excel and open office.

User definable print form – This feature allows users define their own print form like front office registration card vouchers, finance vouchers, function prospectus, bill formats and invoices etc.

Quick lookup – This helps users to see the information like quick balances of guests, statistical information and hotel position at a glance.

Hot Keys – Hot keys are available for easy and quick access of frequently used options such as room status, ledger balances, occupancy statistics, pending purchase orders etc which are user definable too.

Go paperless – Our hotel software provides users with emailing option for reservation confirmation, purchase order, purchase requisition and quotation analysis etc. All these activities can be done while not using paper.

Interface – The hotel management software is also interfaced with many third party solutions including EPABX, Wi-Fi and door lock etc. Plus, it is also integrated with a host of other value added solutions including online reputation management, channel management solution, revenue management solution, central reservation system, SMS alert and business analytics etc.

PA DSS Certified – This helps our hotel software users prevent data breach at their premises. Vital data pertaining to hotel guests’ credit card gets encrypted and becomes safe from hackers. Additionally, user level access across all modules up to transactional level can be controlled by the supervisor.

Hotels, both new and old operating in Africa can empower their operations by adopting IDS Next’s smart hotel management software. To know more about our offerings and to request for a product demo, get in touch with Rajesh Yadav on rajesh.yadav@idsnext.com

Debi Prasad Sarangi handles Corporate Communications at Ids Next Business Solutions, a global leader in the domain of hospitality technology solutions.