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Hosted ACT customer contact software application on cloud

Author: Amenda Ray
by Amenda Ray
Posted: Jan 30, 2016

For a business, their customers are prime partners of growth and development. Good customer base for a company is important to rapid stabilize and experience a great journey in the competitive world. ACT! is one such software that help firms to manage their customer information securely. The application to secure customer data in one place is robust and agile which is developed by Sage. It was dedicated to small and medium sized firms operated trades and commerce in the industry while it got better and better with use of technology to make it more efficient for customers. The application secures all kind of customer data whether new client, existing or old. These data are accessible to only authorized users as application is highly secure. All permitted users can access customer information when they login to the application. ACT may be a new application unknown to few users or professionals of a firm. In such scenarios it is advisable that users should learn the application process through free trial session that allows free learning for 30 days. Free trial of ACT is valid for unlimited access on any device when installed on a system. The application is compatible to all system so users can install the trial application. Users do need to configure system configuration to adapt in their device.

Further ACT can be used to learn through other means such as webinars and portal videos too. These are available online to access any based on user convenience. ACT is easy to integrate with other applications such as Microsoft office, MAC, UNIX and Linux. The application integration makes the customer contact information sharing and restoring easier. The automated application secures the client data in the system hence reducing the manual task of professional accountants and bookkeepers. Hosted ACT! is the method of access of the customer and contact application on cloud or desktop. The method of hosting is the process of secure access to the users which is relatively is familiar to business requirements. Depending upon the company trade and commerce requirements, the process of hosted ACT is shortlisted. ACT on desktop is traditional approach which allows hosting of the application on premises while cloud hosting is web based online hosting on cloud. Cloud is secure technology that has online servers reliable to host the application.

The concept of cloud technology is just the same as accessing Google and Hotmail services online. Hosted ACT on cloud is managed by hosting providers who operate client data online. They secure the customer data on remote servers and protect them technically from online theft and fraud. Desktop hosting on premise has more operating and maintenance cost, infrastructure is managed by the professionals in-house. On cloud hosting, authorized users are free to access the web hosted application anytime, anywhere on any device. ACT app on mobile updates professionals of all information of the trade. Hosting service providers offer backups on schedules, bank level application protection, robust 24x7 customer support helpdesk and subscription based rentals to easy manage cash.

Amenda Ray is an accountant with SageNext InfoTech. With the company, she consults the client accountants about the benefits of Hosted ACT and Sage cloud based. She is having expertise in project management and accounting operations.

About the Author

Amenda Ray consults client accountants about the benefits of QuickBooks hosting and Sage 50 cloud.

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Author: Amenda Ray

Amenda Ray

Member since: Apr 07, 2015
Published articles: 69

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