Food delivery Startup secure certain amount of market share in Yangon

Ramadan has started a food delivery service called Yangon Door2Door, often only Small business is referred to as D2D, in 2013, the first of its kind in Myanmar Employee about 25 people, including delivery personnel that challenge the streets of the city by bike to deliver your favorite foods straight home.

Door2Door collaborated with about 50 tried and true restaurants in Yangon, offering a variety of popular restaurants in Myanmar, India, and other Westerners. Shipping costs remain more or less as the cost of taking a taxi, but saves customers the time to sit in traffic and run some more cars off the road.

The number of vehicles that clog the streets of the commercial capital has soared in recent years, reforms that began in 2011 was strengthened and restrictions on car imports declined. Ramadan said he noticed the change and felt compelled to respond.

"When I moved to Myanmar in 2010, it occurred to me then that companies do not provide," said founder and CEO of the company. "But I never thought about starting a delivery at that time because it was very easy to get in Yangon."

In a few years, he said, everything began to change.

"It took more than 15 or 20 minutes to go to your favorite restaurant, but more than an hour," he said.

Initially, many challenges he faced to start business. Recruitment was difficult, messengers training was the challenge and find restaurants for hotel association was more difficult than you can imagine.

The execution of the training is perhaps the greatest challenge, as Yangon had a geo-location system fully operational; messengers the only way to learn the ropes is to practice, riding around one restaurant to another to learn all roads and paths.

Door2Door strikes some bumps in the road, and as a service company gets its share of complaints, especially in social networks. A Facebook user recently commented that their delivery took two hours and got wet. The customer discovered that their drinks were not properly packed enough to ride on bad roads of the city.

Ramadan believes that urban planning could benefit your business, your customers and the environment, and urged political leaders to create safer roads, bike use and promote knowledge about transit alternatives.

"Cycling is the future," he said. "It’s clean, it’s green, is the environment, healthy and uses less space than cars."

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