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Manage Your Conference Calls Efficiently with 7 Simple Tips
Posted: Mar 11, 2016
A business conference call is simply a telephone conversation involving three or more people. It enables people from different geographic locations to meet at a prearranged time through phone. It facilitates business communication and allows resolution of any urgent issues. Conference calls can be a great option when decisions need to be made quickly or a matter needs immediate attention. Conference call transcription will let you have permanent transcripts of your official conference calls that can be reviewed in detail when necessary.
Conference calls play an important role in many organizations but there are some shortcomings associated with them. Due to poor quality of calls, messages can be misinterpreted which can cause difficulty during decision making. The following tips will help you ensure better conference calls.
>> Be early if you are the host: Make sure that you are early and test the equipment before starting your conference call. As per InterCall study, 10 percent of the employees dial into a meeting right as it is starting and 55 percent employees come just two or three minutes early.
>> Choose a wise conferencing service: If you use conferencing services, ensure that they have all the necessary tools and the ability to link multiple bridges at once and handle calls without causing any problem.
>> Plan ahead: Make proper planning before the meeting begins. Reboot your computer, close down unwanted applications and use wired phone before starting the conference call.
>> Keep backup copy: Send a copy of the files that you wish to share with your colleagues before starting the conference call. This will help them to share their views about the topic. This will also be helpful if your computer has any technical problems; you can request someone else to present the file.
>> Have Plan B: If you have problems while connecting through phone, keep plan B ready such as using landline.
>> Reschedule the call if necessary: Due to some reason if you ever happen to abandon the call, ensure that you apologize to the other participants and see what steps can be taken to carry the discussion forward. Reschedule your call or arrange an email discussion.
>> Keep technical support ready: Call interruptions or disturbances can arise during conference calls. This can happen when a caller arrives or departs. If this continues apologize to them and keep technical support ready. You can also switch over to video conferencing or keep talking while the problems are fixed.
To keep your conference call recording safe and secure, use conference call transcription services. It helps you capture the recordings at the moment and verify them later. With conference call transcripts, those who may not have attended the meeting can also benefit from it. You can save time and money as well as effort with a reliable provider of outsourced conference call transcription.Promoter for MOS Legal Transcription Service.