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Easy and Effective Marketing Software
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Posted: Mar 11, 2016
Salon business can turn out to be very lucrative if managed efficiently. There are many routine activities that need to be looked after to ensure more happy customers and also consistently maintaining them. Customers prefer the entire salon experience to be hassle free right from the appointment booking with preferred stylist to paying the bills. So it is necessary to manage every aspect of salon business in a strategic manner.
An essential part of salon business is adequately promoting your brand. This will ensure you can reach out to more and scale up your business. The intuitive software can create powerful business image and design which will enhance the look and feel of your business and make it into a recognizable brand.
Building a niche for your salon whether it’s a single terminal or a multi terminal or chain of salon or spa requires meticulous planning. Introducing online appointment scheduling system with efficient software will ensure higher percentage of bookings. Allowing the client to book packages and services easily and swiftly with prompt response to their questions will enhance their experience.
The software’s salon scheduler will include everything you need to provide the client with, quality interaction and hassle free management of busy days. With round the clock accessibility, clients get an opportunity to browse the wide range of salon services you provide and book an appointment with their preferred stylist or therapist at their convenience and pay upfront using their credit card. This process is also effortless for your salon staff as the process is flawless and more convenient than manual bookings with the payment being guaranteed on the day the appointment is booked. This will personalize client experiences with reduced no-shows and cancellation.
Marketing should not stop once you start getting clients. It is even more important to retain those and ensure their revisit. Introducing loyalty programs, privilege cards, VIP programs, gift cards for various special occasions like birthdays, anniversaries, weddings, Valentine’s Day and etc. will give that elevated experience. You can send personalized greetings on their special days with a preconfigured message or mail through the software. You can also ensure a second visit by sending special manicure or pedicure offer. Staying in touch with your client by sending various beauty or health tips or updating them about any new service in your salon will give that personalized touch. The paperless and hassle free built in loyalty programs of the software is eco friendly and can drive real business results.
You can also reward customers for referrals and do not limit it to loyalty only. Spreading word of mouth is very essential to lead your business to a path of success. Sending special discount coupons through the integrated soft ware or offering a complimentary service in a surprise email can give adequate happiness to your clients.
Hence, an all inclusive salon and spa marketing software can integrate with your salon’s database for seamless management and effective promotion of your brand to boost your business and ensure stronger client base.
About the Author
Nuan Steve focuses on the topic of software specially like salon management software and discusses its importance too.
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