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How to Prevent Security Breaches When Using Remote Desktop Software

Author: Theresa Marlow
by Theresa Marlow
Posted: May 26, 2015
remote desktop

Using remote desktop software can improve the efficiency of your business. However, you must set security protocols in order keep your sensitive information safe. This article offers some helpful security guidelines for companies using remote desktop software.

Remote desktop software can make your employees’ lives easier. They will be able to access important documents from anywhere and perform last-minute updates on their work anytime they need to. It’s also beneficial for your IT department – they can perform updates on all workstations at once and provide remote support for your staff in a more productive manner.

Despite all these advantages, however, remote desktop software may be a threat to your security. It’s easier for hackers to access your employees’ private devices. From there, they may be able to gain remote access to company workstations and sensitive information. That’s why it’s important to take preemptive security measures that will lower the risk of unauthorized access to your devices. We have a few tips that might help, below.

Buy reliable software

Make sure the remote pc support software you acquire is a reliable one. Ask the vendor to allow your IT department to test it before making a purchase. If possible, find other companies that use the software and ask for their opinion. Look for software that allows you to set authentication and authorization protocols. Furthermore, the vendor should provide security updates if they become necessary, as well as support 24/7.

Limit the number of people who use the software

It’s likely that only a few people have access to your company’s sensitive information. In the same manner, you should limit the number of people who are allowed to use this software to access documents remotely. Ensure that access is essential for your employees. They must have good reasons to get to his their desktop from home or when on business trips.

Be careful with your employees’ devices

Instead of using workstations, your employees may be bringing their own devices to work, like iPads or laptops. They connect to the workstations remotely because they find it easier to work on their own gadgets. In a recent blog post, Proxy Networks cites a survey which states that these devices can present a threat: "The problem stems from their disregard for established IT security guidelines," according to the blog post. To put it briefly, employees may store sensitive information on their private cloud storage accounts, thus making the information more vulnerable. Furthermore, only 14 percent of the people surveyed would admit if their personal devices became compromised. That’s why it’s important to make sure you train your employees periodically and familiarize them with the company’s security protocols.

Keeping your company’s sensitive information away from malicious eyes can be challenging. However, this shouldn’t keep you from taking advantage of the appealing features of remote desktop software. With the right tools and strong security protocols, your documents will be safe.

About the Author

Theresa is a guitar player from Michigan. She started her own band a couple of years ago and regularly plays clubs from all across the state. Writing is her second biggest passion after music.

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Author: Theresa Marlow

Theresa Marlow

Member since: Nov 22, 2013
Published articles: 11

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