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Top 3 reasons why free taxi dispatch mobile apps are dangerous

Posted: Aug 23, 2016
Nothing comes for free; if it does, then look out! Quality comes at a cost, and anything cheap will have some drawback or the other. This applies to every walk of life as well to the world of private transportation.
If you're looking to build your own taxi dispatch app for your taxi business - here is the thing, it's just not a good idea to go free. For all you know, you're giving access to all your data to hackers, who might pull in everything from user's names to credit card details.
Why It Isn't A Good Idea?There are numerous cheap taxi dispatch apps in the market promising you of performance at par with top taxi booking apps similar to Uber.
Most free taxi dispatch software has turned out to be fake or failed copies of top selling software.The same applies to the free taxi dispatch software, some of which surprisingly work well too! But there is always something fishy or threatening about using such apps for your taxi business. We will present the top 3 reasons to steer clear of such phone programs which can cause significant damage to your organization.
1. Threat to privacy
Depending on any third party for conducting your business brings in some problem. Things become more serious when we are dealing with the virtual world. The free apps can be used to target your privacy and steal information. Through the apps, hackers can gain access to all your personal data and business information stored on your servers. It can also store details that you put in other web forms or apps while logging in or registering.
The apps can run in the background and track everything you do in your mobile. It can trace contact details, locations, emails, messages and also impact your users. Their privacy is also at risk, and they may even sign agreement policies which deprive them of their safety. Your business database is also at risk which can be sold to your competitors for a huge price.
2. Free apps can lead to lawsuits
You didn’t expect this, did you?We already discussed how using free taxi dispatch app can pose a threat to your privacy. It can also lead to various frauds and scams committed by hackers or persons issuing the free app. Using sneaky ways or unfair agreement terms, the apps can be turned into portals to the personal world of your users. Top ridesharing apps have cashless payment methods using credit or debit cards or net banking. Third parties can steal sensitive information like credit card numbers, account passwords, and other details. The data can be used to hack bank accounts of the users and empty all of the money. You will be legally held responsible and will have to face the court and prison.
3. Poor user experience
Somehow let us imagine a picture where your free taxi dispatch software is super safe and does not invade privacy. What else can you ask for!Wait! Have you thought about the in-app ads and pop-ups that constantly test your patience? Free apps are full of advertisements and other distractions which make the basic navigation time taking and frustrating. Would you want your customers to be continuously irritated by such nuisance when they just want to book a cab?
Lack of User Experience and Customization
Ads can be fine as long as they are occasional and presented at the correct time and place. Too much of it and it loses its objective. The increased amount of ads also takes a toll on the bandwidth and can hamper the performance of your app. It creates a negative customer experience, and people might stop using your service completely.
Your taxi dispatch software is a one-time investment suited to meet the needs of your company. Getting yourself a generic free software can seem a good idea but you would be losing out when it comes to user engagement. And that translates to a loss of trust.
Always go for a trustworthy mobile app company
It is always better to go for reputed organizations where the sensitive data of your users are safe. Free stuff is always related to some problems. Moreover, they are not scalable to fit the unique needs of an organization. You cannot customize them as freely as a dedicated app, and many features you want may go missing. It always takes time and effort to create something that offers value and solves a problem.
Using duplicate copies of ride-sharing apps is not the answer. It is fine to draw inspiration and base your ideas on a successful working model, but just using cheap mass produced copies will lead to poor performance and security vulnerabilities for your business and users.
About the Author
Ritesh Patil is the co-founder of Mobisoft Infotech that helps startups and enterprises in mobile technology. He loves technology, especially mobile technology. He’s an avid blogger and writes on the mobile application.
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