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Gmail Won’t Load & Keeps Redirecting to the Blank Page
Posted: Dec 06, 2016
While Gmail stops working as intentionally, it can lead to delayed communications with users and impact on their productivity. In such situations, it’s necessary to diagnose the cause of the problems as soon as possible to get the problems fixed and working it again. You can perform a troubleshooting to fix the issues related to your browser, a malware program or Gmail itself. Also, you can report your problems with active agents of Gmail customer service center and seek the solution.
Check Gmail Status
You may face this problem due to the problems at the end of Gmail, which can be temporary, so try to access your email account after a few minutes or hours. Check the official help page of Gmail and the Google Apps Status Dashboard page to get to know the updates about your bug that are currently stopping you from accessing the Gmail. You can also report your problems by posting a message in the forums along with the information related to your web browser and operating system you’re using to help Google professionals identify the issue.
Clear Cookies and Cache
If you can open your Gmail account successfully on the different browser, then the problems may be with your default browser. First of all, try to delete the cache and cookies of temporary files stored on your browser to solve the problem. The exact process can be slightly or significantly different, depending on the browser you are using. However, you may find the cookie/cache erasing option almost all modern programs. By doing that automatically repairs all cookies and corrupted temporary files they're having interference with the normal operation of Gmail.
Disable Browser Extensions
One other possible reason is that your browser plug-ins or extensions are affecting the Gmail operation. Turn off any of the browser add-ons which might be sourcing problems and then check to see if the problem is fixed, if it’s, then try to update your browser extension. As an ordinary rule, check that you’re using the updated version of your default web browser to get maximum compatibility with Gmail and the extensions you have installed.
Scan for Malware
A malware attack on your system can prevent Gmail from loading properly and shows a blank page also. Check that your installed security tools are working with the latest definitions and updates, and make a complete system scan for issues. At such time, you can use the Windows System Restore tool to get back your system to an original state, which can fix the problems, especially if you get the issues recently or after installing a security software on your PC. The System Restore will undo your changes to the system settings while remaining your personal files unaffected.
Other Considerations
However, if everything else fails and the problems still continue with your Gmail account as it’s not working and keeps often redirecting on the black page, then try to avail the instant technical support for Gmail. to get the help of techs to diagnose the possible cause and fix them instantly.
Lisa heydon is a technical blogger and I write on a wide array of issues relating to networking, computers, and other hardware devices for customer support service. More: http://bit.ly/2ca1btF