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Facebook Chat issues and their Solutions

Author: Lily James
by Lily James
Posted: Dec 16, 2016

Computing devices, and certainly, Facebook are the best social platform, when they work. Nonetheless, while things don’t operate, they can be the reason of anxiety, frustration, and waste a lot of your valuable time. As more users join the social site to keep in touch with friends and families, the embedded Chat client is likely to have technical issues. If your Facebook Chat feature is not working properly, then there can be a number of reasons that prevent you from sending the chat messages. In such circumstances, you can either report the chat issues on the Facebook support number or check out the following troubleshooting guide to fix the problems.

Getting Annoying Facebook Chat IMs

If you want to stop all unwanted incoming instant messages from the Facebook Chat, then you can use the Chat Offline function to show yourself as offline and stop getting IMs while accessing the social site. If the problem continues, click on the ‘Report/Block This Person’ link under the contacts list of friends on their profile to report annoyance if required.

Unwanted messages from Particular Facebook Users

If any of the specific users troubling you on the social network by sending inappropriate messages, then you should block the person individually by adding them to the block list. Yet, you can allow for others to send/receive messages to each other without any hassle.

Facebook Chat Offline Not Working

If your chat offline feature is disabled itself, then you should try to turn it on to let the users send you messages. However, if the chat connection often goes online/ offline as you convey the message, then you can use the desktop IM client for making the communication.

Can’t Access the Chat Tab

If you’re unable to open the Facebook Chat window, even after clicking on the particular tan on the social network, you should turn on the JavaScript to make sure proper workings. It’s necessary to enable the JavaScript to sue the chat feature.

Chat Friends List is misplaced

If you get difficulties in finding a group on the Chat friends list, choose the ‘Friends List’ tab on the chat window, and ensure each right group is checked if you want to see them in the friend’s list.

Nobody is Shown Available to Chat

Before going to the further, check the sliders beside every available Chat group are green, not gray. If it’s gray, then click the slider to allow the access to show the available person on the social site.

Annoying Chat Sounds

If you’re irritated by the Chat sound, then you should disable it. To do so, first of all, choose the ‘Option’ tab, and then check to deselect the checkbox beside the ‘Play Sound for New Messages’ option. If it’s already deselected, check that JavaScript is enabled, and go to the first step again.

Can’t Close the Chat Window

If the Chat window seems stuck in the running state, choose the ‘Options tab,’ and then check to deselect the appropriate checkbox next to the ‘Keep Online Friends Window Open’ option. It may be really useful to close the open windows.

Problems in Scrolling Too Many Friends

In most cases, some people with hundreds of friends may find difficulties to use the Chat feature while they contain pictures on their lists. Choose the ‘Options’ tab, and then the ‘Show Only Names in Friends List’ option to help streamline Chat operations.

Facebook Chat Server Is Down

Inappropriately, as much as we think that the Facebook server is 100% constant, but it’s not. If your Chat feature isn’t working, then you should check with a friend as to whether he/she can access it and send the messages before you explore further. Alternatively, wait for a few hours, and then access your account to check it again.

If all else fails, contact support

If the problem still persists and you’re unable to access the Chat feature, then you can call at the Facebook customer service number and consult with the experts for the resolution.

About the Author

Daniels Jack is a technical expert, who loves to share his skills about McAfee products. He recommends the readers to visit Contactforhelp web-directory and search the helpline number serving your zonal area in the Usa and the UK.

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Author: Lily James

Lily James

Member since: Jul 21, 2016
Published articles: 6

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