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Bulk SMS and Their Benefits for the Banking Industry in India

Author: Karan Gupta
by Karan Gupta
Posted: Dec 22, 2016

The way that we humans manage and use our money in the modern world leaves little scope for us to do anything without a bank or financial enterprise. In a large city like Delhi or Mumbai, millions of people lead extremely busy lives, and banking and financial companies have a hard time reaching out to prospective clients. The nature of banking products are that they are never a good idea at first - till the benefits are actually explained to the consumer! However, there is always a wide communication gap to fill when financial products get advertised.

As the world of money and banking gets more complicated over time, there are requirements for publicizing the different products and services of a bank tactfully across a vast audience. A bulk SMS service provider in Delhi or Mumbai is the best way to reach out to people personally without having to invade upon their privacy. While telecalling is still used commonly across India, there has been much controversy regarding approaching people with such unexpected calls - and how the brand is affected by such methods of direct communication!

A number of factors add to the unpopularity of such phone calls. Most professional people are not home when such calls are made, and the target market is rarely approached effectively. Making such promotion calls on a person's personal mobile number is also never received well. Most folk get rather annoyed when a tele caller tries to sell an insurance policy, explain a new home loan scheme, or try selling credit cards in the middle of a busy office day!

On the other hand, to reach out to people with such banking products and services is critically important to keep money flowing in the current economy in its many ways. Bulk SMS service providers (in Delhi or otherwise) only reach out with written information opposed to a direct phone call. The vendors have target groups for companies to choose their audience.

The problem is better dealt with when the information is brief, impersonal, and non intrusive. A bulk SMS service provider in Delhi or other cities of India can reach your target audience with much more efficiency than a tele caller without the negative outfalls. When someone receives a text message on their phone, they have the choice of deleting or ignoring the message if they see fit, or acknowledging it when applicable to their needs.

This sense of control has a great positive effect on the client as they see the SMS as a method of receiving information about a product without wasting precious working hours understanding the details. With the SMS explaining the basic idea behind the insurance scheme or new investment scheme, the client is free to contact the bank or financial company at their own leisure and time. Such in-bound calls after an SMS campaign always translates to more successful client interactions since they are more positive customers with self interests.

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  • bharatthakur90  -  4 years ago

    very nice article its helpful for me keep it up

    1
  • poojasahani  -  6 years ago

    Very nicely written. Need more posts like these. Wedding Planners In Mumbai

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Author: Karan Gupta

Karan Gupta

Member since: Oct 27, 2015
Published articles: 80

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