Why Can't I Access Yahoo Mail in Mozilla Firefox

For gaining access to a password-protected website like Yahoo Mail, it is necessary for your computer system, web browser and the Internet connection to work properly. If your Internet is running correctly and you are facing problems in logging into your Yahoo Mail on the Mozilla Firefox browser, there are various solutions you can try to sign into your Yahoo email account before you call on the Yahoo customer service phone number to seek the assistance of professionals.

Solution 1 – Use another Browser

You should try a simple troubleshooting process to make sure if Firefox is blocking you from accessing the Yahoo Mail. To do so, try to sign into the Yahoo email account using a separate web browser like Internet Explorer. If you can’t sign into using another browser as well, there is a temporary site issue. Wait for some time and try to sign into the account again. However, if you sign into the Yahoo Mail using another browser successfully, you should try other workarounds.

Solution 2 - Check your Yahoo Password

If you are unable to log into the Yahoo email account, then make sure that you are using the correct username and password. Firefox may be embedding an old password into the ‘Password’ box if you have set your browser up so that it automatically fills the values. Because your browser encodes the password, you can’t find it when Firefox fills it in the ‘Password’ text field. Input the password manually in the respective text field and click the ‘Sig In’ link rather than allowing the browser to sign in automatically. You might face this problem if your password has frequently been changed and your browser recalls them all. If you forgot Yahoo password, then try to get it back by resetting the account.

Solution 3 – Clear Cache, Cookies, and Temporary Internet Files

Just like other websites, Yahoo uses small bits of information named cookies to improve the browsing experience. Mozilla Firefox also saves temporary files in its cache. Removing the cache and cookies, you might be able to access Yahoo email account. You can do that by clicking the ‘Firefox’ icon, and then the ‘History’ button, followed by choosing the ‘Clear Recent History’ option. Select the ‘Time Range to Clear’ option from the drop-down list and then click the ‘Everything’ button. You will get an arrow beside the ‘Details’ icon that shows the items list when you click on that and place check marks next to the ‘Cache’ and ‘Cookies’ boxes, and then click the ‘Clean Now’ button. Go to the Yahoo Page and then try to sign in again. Removing the cache and cookies often fixes the site issues.

Solution 4 – Turn on Cookies

Also, check that cookie on Firefox browser is turned on. Otherwise, you might not be able to log into the account if they are turned off. For enabling cookies, click the ‘Firefox’ icon and choose the ‘Options’ menu to access the dialog window. Next, click on the ‘Privacy’ tab and then the ‘Firefox Will’ drop-down list and choose the ‘Use Custom Settings for History’ option. If the ‘Except Cookies from Sites’ check box is not selected, place a check mark in the box. Click on the ‘Accept Third-party Cookies’ drop-down list and choose the ‘Always’ option if the value isn’t chosen. Click the ‘OK’ button and try to sign into the Yahoo email account again.

Solution 5 - If Firefox Button Is Misplaced

Mozilla Firefox provides users the option to show the menu toolbar on the browser tab. If yours is observable, you will not find the orange Firefox option. For opening the ‘Options’ dialog window, click the ‘Tools’ button, followed by the ‘Options’ submenu. If your menu toolbar is identified, you can just click the ‘History’ button if you require removing the cache and cookies of your browser as defined previously.

However, if these solutions didn’t work to solve the problems, it is suggested to contact Yahoo customer service technical experts to fix all sorts of problems preventing you from accessing the Yahoo email account.

Summary:

If you’re facing difficulties in logging into the Yahoo email account, you must check for the web browser, computer system, and the Internet connection; all things are working correctly or not. If everything is running successfully, but you still can’t access Yahoo Mail, then this article information helps you troubleshoot the cause of the problems and lets you log on the account again. For additional information and support, you can also get in touch with the Yahoo customer service experts.

Hello I am Sarah Lee loves blogging about customer care or tech support services related topics. I have keen interest in these mentioned areas and continue mine journey ahead also.