4 Fantastic Features For On Demand Taxi Booking App

Are you planning to have an Uber App Script or have already one and want to expand it?

The question is how to improve the existing app or what to include in a new app?

Struggling to survive in such blooming field for entrepreneurs is common. To gain success in the highly competitive market of Uber Clone App is simply unavoidable to implement more ideas for improvement of the service. Here you can go for more and more user-friendly modifications and work for the betterment of user experience. Again you can include some of the exclusive features which Uber offers to their frequent riders.

According to some of the latest news Uber is going to launch a new premium hotline support feature, which is under testing phase with a small group of frequent riders. This all-new feature will able the frequent riders a 24/7 direct access to customer service executive of Uber. The riders will connect with the specially trained experts who will be there to solve any kind of problem of the inconvenience of the frequent rider. With this feature the finest customers will receive a faster service and that too more personalized.

So, have you made your decision to launch your own Uber Clone App or to expand your own? So, What uncommon features you can offer? Few of the unique features are listed here which can be integrated with existing app or can be included in the new app to bring a better user experience.

Check out the 4 fantastic features for your taxi booking app

1. Provide a driver preference panel

It may happen that sometimes riders and drivers share the same personal interest. Sometimes it is about feeling more secure or comfortable with any driver, or any special need like women prefers women drivers to ride or any kind of special handling is needed with the handicap riders. So it is very common that they want that same driver for every ride in future.

Such preferences can be fulfilled by including the exclusive feature of preferred drivers in your Uber Clone App. With this, the riders will be free to choose the driver they like to ride with. When the rider puts the request for any preferred driver, at that time the request will be sent to that driver based on the availability.

2. Provide a 24/7 exclusive customer service support system

Just like Uber is experimenting the 24/7 customer support service, you can also include the same system in your taxi booking app for the regular riders. They will be able to communicate in case of an emergency, a wrong drop at an unwanted place or in a situation of a car accident.

You must provide safety along with comfort and for that, keeping your rides in touch with customer support system is always a good idea. Queries regarding the charges, billing inquiry, reporting serious issues, knowing the facility offered by the app becomes easy to get while the customer is connected with such system. It will help to improve the customer satisfaction and build a healthy and trustworthy relationship with the app.

3. Give free rides or discount coupons

The most natural and well-known marketing move nowadays everyone simply sees is offering discount coupons or free rides in case of taxi booking apps. For the first use, every app is offering some discounts or credits or even a free ride!

The same move can be played for expanding the user base. How will it be done? Well, by offering the frequent rides some discounts or free rides after every few rides of riding appropriate kilometers with your app. In simple words, if the frequent rider rides up to particular kilometers with your taxi app then offer him/her some discount on any ride or offer a free ride to enrich the riding experience.

This approach will encourage people to ride with you every time when they think of hiring a taxi. And the experience sharing with the other people will inspire more people to use your taxi app. That is how you can have the new customer base.

4. Provide a personal address book in the app

It is tedious to enter the same address for pick up and drop address repeatedly. It may prove dreadful for your taxi booking app. So enabling the frequent rides with a personal address book is a new concept. Facilitate the user with the same kind of a thing which allows them to save the personal addresses of regular use.

This kind of address book should be personal where the user can maintain the personal addresses, and thus no need to type the same address in the input area again and again. Not only this but also allow them to edit, update or to even delete any address for making the user experience more convenient. All and all with this feature the efficiency of your Uber Clone App will be increased and save the time of the user.

These are some of the features from our side which can be included for enhancing the user experience. Above that, your own new marketing strategies and ideas for the new features can be included for capturing this growing market.

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