7 Things Your Employees Wish You Knew About Them
Posted: May 02, 2018
Prepare yourself for this conversation with your boss by knowing the following about your team members:
Naturally, most businesses offer some kind of vacation or sick days as part of the compensation package. And most employees take the normal amount, or even sacrifice their days to work extra for the company. Your boss will want to know who is taking advantage of the system and who is going the extra mile. With vacation tracking tools, you can deliver this information to them easily without having to do much digging.
Every position in the company has metrics they need to meet. This helps the upper management determine who is performing well and who needs to have a talk. Make sure you keep an eye on these metrics, such as conversions, customer service ratings, and sales. This lets you reward high performers and correct bad behavior or missed quotas.
If your company is not growing, it is dying. And that means you need more customers coming in every month. Your marketing team should be able to tell you how many people they have gotten to sign up in the recent few weeks or months. If not, have them prepare a report so he can see if the marketing campaign or the team needs a change.
Attitude is everything in business. It determines how hard people work, how much of a good impact they have on others, and how motivated they are to overcome challenges. Your boss might be looking to promote a few people soon, so it's best to do an attitude check on your employees so you can make great recommendations and maybe even land a promotion yourself.
The nature of modern business means that technology is changing at a rapid pace. And much of this technology, from CRMs to security software, needs someone who is qualified to run it. While you may have screened employees upfront for degrees and other certifications, make sure you poll your employees to see who might be qualified to take on new responsibilities that could be crucial to growing your company.
Clock In and Clock Out Times
Great employees have a habit of showing up early. They clock in before everyone else and are done with a portion of their work before half of the office even arrives. Then, they tend to be the last ones to leave at the end of the day because they want to put in the extra effort to get ahead and add value to the company. On the other hand, slackers tend to come in late all the time and leave right at the moment they are scheduled to be off. Make a habit of tracking these times to see who's pulling their weight.
Team Player or Not
Business is not a solo endeavor. It requires a whole team. Everyone needs to work together to reach common goals that pays for their salaries and benefits. Make note of who is a team player and easy to get along with, and who might need to find work elsewhere.
The employees you manage are a crucial part of your business. They determine how the customer experience goes, how many sales come through, and various other aspects of your business. If you want to impress your boss, keep tabs on the information above and help them determine who the best and worst employees are for your company.
Damien Justus writes in the business, home improvement and real estate spaces, and is very passionate about health, cooking, diet plans and anything that has to do with staying fit.