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Common Courier Delivery Problems And Its Solutions

Author: Janki Patel
by Janki Patel
Posted: May 21, 2018

Like any business, a courier service faces so many problems from time to time. Just relax and try to make a smart decision. You can fix any problem that occurs frequently. In a traditional courier service, people go to the courier service center to do the parcel. In the old system of courier delivery service, so many problems occur like

  • Late delivery of the order
  • Order delivered to the wrong address
  • Tracking is not possible
  • Money Transaction Problem
  • Security

People are facing this type of common problems in the courier delivery system.

How to Solve Courier Delivery Problems?

If we see in the current market, the uses of a smartphone are increased to do anything like online shopping, food delivery and to find a taxi with the help of on-demand application and websites. People don't want to go for the shopping in different shops and in the restaurants for the lunch or dinner so they do all that things online. In a courier delivery service, to solve such type of problems, online courier management software is required. Online services solve every problem. Postmates is the best example of the on-demand courier services. It provides best services of the courier delivery. In your courier delivery business, you can develop courier management software to solve problems that occur in traditional courier services.

Solutions with the on-demand application

Know how to get the courier delivery solution with on-demand application.

Solution Of Late Delivery

Traditional courier services take more time to deliver couriers. But in the on-demand app, delivery process is done as fast as possible. With the help of mobile app, people get parcel at their doorsteps and if they want to deliver any parcel, they don't have to go the courier service center. With one click, dispatcher will come at their doorsteps and dispatch your parcel at the destination location.

Solution Of Wrong Address

In the old system, the problem of wrong address often occurs. Now it's never done. When users use app to deliver the parcel, they set the current location and destination location with all details like name, mobile number, and address. Dispatcher has all the details of users and users have the dispatcher’s details. So, if they have any query, they can do the contact each other and do the communication.

Solution Of Tracking

Tracking is the big benefit of any delivery services. In the mobile application, user can track the delivery provider location with the help of real-time tracking features and know the current location of delivery provider along with ETA-Estimated Time Arriving features they know that when the order will arrive?

Solution Of Money Transaction

Money transaction is the big question of the delivery services. It’s may possible that user's money cut from their account and they don't get the parcel and another problem is that users don't use such a payment method that is used by in a particular courier service. In the on-demand applications, users will get the different payment methods. They can use as per their flexibility like credit or debit card, net banking, and COD(Cash On Delivery).

Solution Of Security

Security is the main part of delivery services. People think first about the security. In the on-demand courier services, people get the 100% security. Because to deliver the parcel, they can check the delivery provider's profile with all details and know about them. Even they can read the reviews of other users so they can get an idea about the services. Users can do the contact to the courier agent and delivery providers in such cases. So, here no any questions regarding the problems of security.

These above are the solution of the courier delivery problem for your business. If you want to convert your traditional courier delivery problem into on-demand services then you can integrate other features in the courier management software. In which you can provide them website facility because it's not possible that everyone uses Android and iOS smartphones. You can provide them social-media login like Facebook and Google+ because the usage is social-media is increased, so people can easily use your applications.


If you want to get this type of courier service application for your courier business, then you can do the contact of the on-demand mobile app development companies. They will provide you white label solution for your business, in which you can set your brand name and logo. In the app, you can do the modification as per your choices and requirement. They will provide you any type of solution regarding your on-demand mobile application.

About the Author

Janki Patel Creative Content Writer - Focusing on writing in areas like On Demand mobile apps, News & Startups, uber clone, food ordering app, entrepreneurship, latest tech trends, current affairs.

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Author: Janki Patel

Janki Patel

Member since: Apr 27, 2018
Published articles: 4

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