Text to Landline Solution for Restaurants: Top 5 Benefits

Text to landline solution allows you to send and receive text messages over a landline or toll free number of the business. The different industry verticals are getting benefited with the text to landline solution. The hospitality industry is one of the industries that can leverage many benefits using the text to landline for restaurants. The landline texting service providers offer the advanced text to landline solution at an affordable monthly fee. Any restaurant can text-enable its landline within 24 hours and start using the text to landline solution. In this article, we will share the top 5 benefits of text to landline solution so you can understand the power of landline texting for restaurants.

1. Prompt communication

The text to landline solution is a web based application that can be accessed from anywhere, at anytime. Thus, you can respond to text of your customers, staff, vendors, etc., even when you are not besides your restaurant’s fixed line device. Also, there are some landline texting service providers that offer features such as, Mobile2Email and Mobile2Mobile. By using these features you can respond to the messages via the mobile phone’s SMS and email application. Furthermore, the text to landline for restaurants will automate certain communication, which will assure prompt response to your customers.

2. Delight customers

The customers will get prompt response which will add satisfaction of being heard and valued. Also, the customers can self serve themselves with your text to landline features such as, ITR, Auto Reply, etc., this will delight customers at their best as today’s customers prefer texting over all other modes of communication. Imagine, to order food all they need to do is access menu via ITR and place an order through Auto reply feature of text to landline for restaurants and all these will be done via texting. The restaurant can run surveys and collect feedback via texting to improve customer satisfaction.

3. Improve staff productivity

The landline texting will automate certain communication, so your staff at the restaurant will get more time to serve the customers at the restaurants, plus, spending their time on other productive activities. Also, the text to landline supports features like, multi chat, group chat, bulk SMS, group SMS, etc. All these features will work in your favor to increase staff productivity.

4. Empower brand

The landline texting is a fascinating concept as your customers can text your restaurant’s main number. This will bring a lot of publicity via word of mouth. Furthermore, your customers are happy so you can assure all social and digital reviews and ratings you get are positive to boost your brand positively in this digital world.

5. Increase revenues

The increased productivity of the staff, delighted customer and strong digital brand will assure repeat, referral and new business. It means your restaurant will enjoy increased revenues.

Concluding Note:

The text to landline for the restaurants is feature rich and cost effective. Any small to big restaurant can use it in its favor and leverage many benefits.

Gabor Albert is working on promotional campaigns for landline texting service provider company, based out of the Usa.