List 4 reasons to explain the importance of Quality Engineering Services

In a day and an age where customer experience drives the success or failure of a software product, businesses have realised the importance of quality assurance. Importantly, to ensure a seamless customer experience, the functionalities of a software product should work to their optimum. It is no longer about the performance of an app on a localised platform alone but how it functions in a multi-dimensional environment.

The rapid technological developments in the digital landscape have seen devices, platforms, frameworks, operating systems, and networks undergo changes. Customers too have been flooded with choices as far as devices and their operating environments are concerned. Given the extremely demanding business and technological landscape, it is business critical to keep strict quality control across the SDLC and beyond.

The need for a strict adherence to quality parameters, compliance and meeting industry regulations has rendered the traditional model of quality assurance ineffective. In the Agile and DevOps environment, ensuring customer assurance means carrying out continuous improvement and deployment in the entire product lifecycle. It is no longer about ensuring the quality during the development stage alone, but enforcing it during the entire lifetime of the product. In other words, businesses should keep on improving the product quality in real-time till it is in use. Arguably, the traditional waterfall model of quality testing is not enough to meet the challenges of an Agile and DevOps era. It is about engaging the quality engineering services to test, analyze and modify the software as per the changing business needs and rising customer expectations.

Why quality engineering?

The growth of technologies like the Internet of Things (IoT), AI, big data, predictive analysis, mobility, social media and cloud computing means that all software needs must be checked across disciplines and platforms. Quality engineering solutions involve the identification and elimination of bugs by designing and testing the codes right from the development stage. The SW quality engineer helps in designing, developing, analyzing, testing, integrating, and deploying the code. He or she works with the development team and oversees the entire product lifecycle. The SW quality engineer is responsible for involving everyone in the organization by creating a total quality culture. By doing so, the onus of ensuring the quality of software throughout the product cycle will remain with everyone concerned.

Listed below are the four reasons that quality engineering services can make a difference

#1 Customize the products/services: The quality engineering strategy is about achieving customer satisfaction through the development, delivery and by updating the software. While aiming at customer satisfaction, the QA team performs various types of testing such as functional, performance, security, and usability. Quality engineering analyses the needs of customers, available technologies and competition and helps businesses to customize the products or services. Unless the products and services reflect the market dynamics of the day, the effort of businesses to develop and deliver products becomes futile. Thus, quality engineering helps organizations to choose cutting edge technologies, save cost and realize ROI.

1. Create a quality culture: In a DevOps environment, testing the quality of software is not a one time job or to be followed in a piecemeal fashion, but to be undertaken at every stage of the SDLC. Moreover, the principle of continuous integration/improvement and deployment means every department – development, QA and operations should have synergy. The QA engineer creates a quality culture where every stakeholder work towards ensuring the quality of a product or service.
2. Early detection of defects: To provide a seamless customer experience, a software should perform optimally and meet the requisite business outcomes. Since, the QA engineering exercise begins right from the design and development stage, it helps in the early detection of bugs. Once the bugs are detected early, the overall end to end integration and deployment becomes faster. Moreover, test automation as an essential part of quality engineering helps in the faster execution of tests leading to an accelerated time to market.
3. Cost effectiveness: Notwithstanding the supposed higher costs of implementing test automation at the initial stage, it leads to a reduced effort in testing, a higher test coverage area, reusability of test scripts, quicker and better identification of bugs and faster time to market. Taken together, these lead to significant savings for the business.

Conclusion

The implementation of quality engineering leads a business to become smart, lean and productive. By creating an overall quality environment where everyone is responsible for upholding quality, quality engineering helps to build required processes and protocols to weave in quality within the DNA of the organization.

Diya works for Cigniti Technologies, Global Leaders in Independent Software Testing Services Company to be appraised at Cmmi-Svc v1.3, Maturity Level 5, and is also Iso 9001:2015 & Iso 27001:2013 certified.