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Facing the hp computer black screen error? Here are the fixes

Author: Meena Rose
by Meena Rose
Posted: Aug 09, 2018

Black screen issues are the most common in computers, mainly in HP computer. If you don’t have much knowledge about computers and its technical terms, you may feel quite difficult to fix such issues. Before proceeding into this, you first need to know the causes of this error and the ways by which you can deal with it. It may be a common error, but remember that, it is the major technical problem and can lead to serious issues in your computer.

Such issues can lead to the system shutting down abruptly; the system may act unresponsive frequently, OS corruption and disk crash. There are various reasons which may cause an HP Computer Support Black Screen Error. The reasons can be range from video driver issues to internal system problems. To solve the issue, you must have known the reason.

The common reason behind the black screen error

  • Hardware connectivity issues:

Hardware fault may sometime lead to the black screen error. There can be some problem with the connection wires that are responsible for screen display. So, you must double check your system’s hardware connection to prevent such issues. If you find any damaged connection wire, change it immediately.

  • OS Issues:

Corrupted OS can be a reason behind the hp computer black screen error. System files play a major role in the proper running of the computer applications. Any corruption in the system file can lead to black screen issues. Internal errors can occur due to a hard disk crash or even system failure. We can resolve it by repairing the OS, but it is a very complicated process. Only the professional technicians can help you in this customer care number +1-800-674-9438.

  • Virus and malware infections:

Another reason behind the computer black screen error can be malware infection or a virus attack. These are very dangerous for the computer as they operate in the system without the knowledge of the users and can corrupt your computer software. The virus can affect the performance level of your computer and will gradually lead to black screen error. You need to have the latest antivirus installed on your system to keep your system protected from malware and virus.

These are some common reason which can develop the HP Technical Support black screen error Call +1-800-674-9438. However, there are some other technical reasons which can develop such issues in your computer.

The efficient process to fix black screen errors

Step 1:

Do a hard rest of your computer: For this follow the below-mentioned step:

  • Disconnect all the attached devices, USB, and media cards from the computer.
  • Now disconnect the power adopter from your HP computer and carefully remove the battery. Then press and hold the computer’s power button for around 14 seconds.
  • After that, reconnect the power adaptor without inserting the battery and press the power switch. Check for LEDs near the caps lock and num lock keys and you can hear disk drive sound.

Step 2:

Try connecting the external monitor to check if the display feature is working or not

Sometimes, corrupted graphics driver can lead to black screen issues. So, in such cases, you can test the display simply by connecting an external monitor to it. It is very helpful if the display is black, but there are sounds of fans, been tones or spinning of drivers.

Step 3:

Remove all the peripherals for hard rest

Before doing a hard reset, make sure that all the devices are disconnected from the computer like the mouse, keyboard, USB drives, flash drive, PC card, SD memory cards, express card and all. After that, you can proceed with memory module problems.

Step 4:

Use Hp hardware diagnostic tool to check hard drive issues

  • Turn on the computer and press Esc. On the menu screen press F2 key.
  • Now select component test then goes to hard drive.
  • Click on the quick test then run ones.
  • If there are still some issue with the hard drive, choose extensive test.

Do the step mentioned above to resolve the hp computer black screen error. Or else you can take help of to fix the issues. Helpline Toll-free Number +1-800-674-9438.

About the Author

HP Printer Technical Support 24x7/ 365 days for your help, as technicians can give you piecemeal instruction or complete steerage to repair this issue during a less complicated and comprehensive manner. Tollfree N. +1-877-929-3373 (Usa-Canada)

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Author: Meena Rose

Meena Rose

Member since: Sep 01, 2016
Published articles: 13

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