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10 Tips To Improve Your Home Delivery Services On The Gold Coast

Author: Maria Taylor
by Maria Taylor
Posted: Aug 27, 2018

Online ordering and home delivery of fresh, wholesome meals is now a big business on the gold coast with many customers becoming interested in taking advantage of this option as it is convenient, there is no waiting in traffic, or restaurants and gone are the expenses of travel and parking.

Some tips to improve your home delivery service and customer satisfaction:

    • Using third party delivery services means you can concentrate on the quality and efficiency of your kitchen without the worry and expense of the maintaining a fleet of delivery service vehicles.
    • Having a third party delivery service means you do not need a large home delivery service area, the food can be taken directly from the kitchen by the food couriers.
    • Using the latest technological advances in food ordering and in-house handling will simplify your operation. This starts with marketing where you can post your menu digitally on proactive response websites and all social media outlets so your customers have easy access to it.
    • Having all your internet activities optimised for your local area for all the local search engines, especially the social media platforms that are used in your area. They must be optimised for people using handheld devices such as smartphones.
    • Using advanced specially designed software as well as restaurant carry out home delivery services means you do not need a to have a place with a large seating capacity to expand your business because you can take advantage of the growing home delivery opportunities in this the largest growing area of hospitality.
    • High Tech apps allow you to all the different options available. A proactive site allows you to have a huge range of options for your customers and limits mistakes, allowing them to modify their orders at any time to satisfy their particular preferences such as no soy, no onions, no MSG, low salt or adding a side dish of mushrooms, salad, scallops or other items that can add value to their meals. You can add prompts to remind your customers to add salad dressing, sauces or condiments as well as giving definite times the meals are required. An advanced POS system can instantly transmit every part of an order to the right destination and help coordinate the whole system. It can be set so an order of wine or flowers can be ordered from another service to arrive at the same time.
    • These advanced systems can save you money by reducing the need for staff to double handle, check and recheck incoming orders and reduces phone orders.
  • Payments can be arranged to suit all the different options such as cod, credit card, PayPal, Bitcoin and regular customer accounts.
    • Getting it right the first time is important as mistakes and having to return can eat into your profits, so safeguards like pre-delivery checks need to be mandatory with every order.
About the Author

Fresh Meals 2 U offers online healthy meal delivery service in Brisbane, Gold Coast, Sydney & Melbourne.

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Author: Maria Taylor

Maria Taylor

Member since: Jul 17, 2018
Published articles: 10

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