5 Reasons Tilers Should Use Cloud-based Field Service and Estimating Software

Technological advancements based on cloud technology are not only reserved for the companies in the tech industry. Field service companies, including tilers, can benefit from these solutions as well.

Today we are going to give you the five reasons tilers should use cloud-based field service and estimating software.

Efficient Tracking of Inventory

Efficient management of the inventory is a very important business process for tiling companies. To make ends meet, these companies have to track, manage, and resupply their inventories on the go. This practice enables them to always be ready to deliver services without delays.

Cloud-based field service and estimating software is designed to help them achieve this. First of all, they will be able to browse through and check all of the items listed in the inventory. Field workers can update the inventory on the spot. And lastly, it becomes easier to identify the items that are running low, which makes resupplying straightforward.

Improved Management of Field Workers

One of the most challenging tasks for managers in tiling companies is field worker management. This not only applies to delegating tasks, but also checking the progress towards completion and accurately estimating the time window for task completion. Not to mention routing and rerouting field workers to get all the customers served in the promised time.

This is where cloud-based field service and estimating software comes real handy. Being built on cutting-edge technologies, this software package can enable tiling firms to monitor field workers in real-time. They can also increase efficiency and productivity, schedule on the go, track workers geolocation, and optimize their routes by looking at maps and geolocation trackers.

Streamlined Paperwork

In any field service company, paperwork plays the vital role. By properly taking care of it, these companies not only minimize the risk of being penalized, but they also become more competitive and appealing to the customers.

With a cloud-based solution, the filing cabinets become a thing of the past. All documents are stored safely on a remote server and, more importantly, they become available from any location. Tiling companies can get insight into current and past service records, send accurate quotes in an instant, and automate the billing and invoicing processes.

Happier Customers and Repeat Business

To make their customers happier and ensure repeat business, tiling companies have to do all in their power to efficiently resolve customers’ issues and make the completion of formalities and payments more convenient for the customers. The cloud technology enables all of this.

In fact, cloud-based field service and estimating software tools were developed to make both field teams and customers happy.

When the task is created, it includes all the materials that you’ll need to get the job done. Workers can also get insight into the past jobs performed at the same location, so that they arrive completely prepared to deliver a good service. The invoicing and payment are also streamlined, making it extremely convenient for the customers.

Streamlined Communication

The communication is the backbone of the productivity and efficiency in this line of business. Thanks to the innovations implemented in the field service management software, tiling companies can now enjoy streamlined communication and delight more customers.

Field teams can make progress reports from the location, communicate with managers and other teams, resolve problems on the go, and communicate leaves. Since all this is enabled by just one tool, it’s very easy for managers and other shareholders to get valuable insights and seamlessly resolve issues.

All the communication is stored for future reference so that the recurring pain points can be identified and properly addressed.

These are the five reason tilers should use cloud-based field service and estimating software. As you can see, it impacts the entire operation, from making the internal processes more efficient to making customers happy and ensuring repeat businesses.

Siya Carla is Senior Business Development Executive at Finoit Technologies, a leading custom software development company which makes ideas into reality by providing unique design and services.