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Troubleshooting tips for non responding printer.
Posted: Sep 18, 2018
If your printer has stopped responding, you need to give these five checks a shot before you replace it. Minor issues can be fixed by user themselves so if your printer is somehow unable to print documents so before you look for other options just go through these checks.
Check 1: Check whether the printer is turned on, the power button is pressed, the cables are intact and connected, the paper tray has ample sheets and there is no sign of any error or complication.
Check 2: Please make sure you have selected the printer that you expect. There are similar selections another computer programs that permit you to verify and to select the printer you wish to use. Check whether you are actually using the right printer by checking the name of the printer from the printing panel of Microsoft word.
Check 3: See to it that there is no interruption in the printing process. If the printing of a document stops in between, no newer prints will work till it is completed. Printers are accustomed to print only a single page a time, in the manner they are sent to it one after another. Check for dried up ink or a damaged cartridge responsible for refraining the printer to print smoothly. Sometimes, you may need to restart the printer to resume its functioning. Sometimes a printer is set to work offline purposely or by default. Go to the 'Print Offline' checkbox and uncheck it.
Check 4: Many printing problems are caused by the loss of connection between the computer and the printer. Check whether the printer is working by clicking a test page’ if it doesn’t work, go to the 'Ports' and identify which port connects the printer to the computer and fix it.
Check 5: Wireless printers often lose their connections to the network. This can be verified by going to the printer and selecting from the printer menus a print out of the network configuration. An alternate test is to use a different computer to print a test page to the wireless printer. Wireless printers, many a time, faces this issue of poor network connectivity. In such a case, the best way is to reinstall the wireless printer and connect it to the specified network. Wireless installation needs a network key or a password. At times, the printer is connected to the network through a Wi-Fi Protected Access (WPA).
These above-mentioned five checks are to root down problem correctly. Besides this, if any physical damage is causing the printer to stop responding, replacement is the only option you are left with.
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hp printer offline windows 10 to ask for support in installation and related hassles, your printer may encounter..
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