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Four ways how Cloud Hosted PBX Systems upgrades security

Author: Wavetel Business
by Wavetel Business
Posted: Oct 06, 2018
cloud hosted

Apart from reliability, security is another element that is demanded from small or large business owners when they want to upgrade their communication platform. Since cloud hosted phone system equipment are stored at an off-site location, it is believed that this form of communication would be the most unreliable in terms of providing top notch security.

However, the fact of the matter is that since cloud hosted phone systems is a platform that has evolved through the continuous research and implementation of previous platforms, there are several security contingencies that have assimilated to cloud hosted phone systems that will protect the sensitive call data of your organization.

1. Calls are encrypted across organization premises

A cloud hosted phone system offers organizations high encryption levels that are established across the networks of organizations. As long as the organization’s is connected to its PBX or hosted voip phone systems for small or large businesses, encrypted algorithms will ensure that your calls are encrypted.

2. Access to authorized personnel only

Another reason why business owners refuse to switch their platforms of cloud hosted PBX systems is because they believe that any person will be able to tap in to the system. Cloud hosted Phone systems are able to put a complete restriction on this activity by employing granular control over Web-portal functions and international calling features.

When web-portal access on a per-user basis is enabled, there will always be restricted access on higher level functions that will never be tampered within addition, international calls being made through cloud PBX systems can also be restricted through the use of phone line extension or limiting the number of calls being made in a single month.

While this is one way of having sufficient access control and improved security but it also means that the overall productivity of the organization will be severely hampered if this is done.

How is the organization supposed to excel at productivity while keeping security levels high? The next part will answer your question.

3. Recording calls

One advantage of having a cloud phone system installed at your premises is that the system allows the recording of every single incoming and outgoing calls.

According to the requirements of the organization, archived calls be brought up for review whenever needed. Furthermore, hosted phone systems also provide a PBX-based analytics systems, which allow you to view real-time metrics of call quantities, phone usage as well as access.

4. Electronically access every segment of the business

One of biggest benefits of installing cloud hosted phone system is gaining electronic access to every single element in the organization that is connected through VoIP phone system or PBX systems.

The age of sending invoices and faxes through electronic mail is a common practice and the advantage that cloud hosted PBX delivers is that the monitoring of these transactions can be without any form of restriction.

If you are still worried about a security breach in your company, wait what happens when you remain hesitant over installing cloud based Hosted phone system. Extra security and flexibility in a cost effective package are waiting for you and your organization premises.

About the Author

Wavetel Business has over 10 years experience in the telecoms market to provide telecom services, specialising in Lines and Calls services

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Author: Wavetel Business

Wavetel Business

Member since: Oct 02, 2018
Published articles: 4

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