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How to Fix “Cannot Get Mail” Error on Your iPhone and iPad

Author: Ava Williams
by Ava Williams
Posted: Jul 05, 2019

This article is for those who are facing the "Cannot Get Mail" error on their iPhone and iPad; there is a different method to fix this problem. This error occurs when the iPhone or iPad users try to open a new email from the server of Microsoft Exchange. You can fix this problem by following the instructions mentioned in this article.

Here’s How to Fix "Cannot Get Mail" Error on Your iPhone and iPad

  • Type the Account Username and Passwords Again
  1. Open the Settings option.
  2. Click on the Password and Accounts option.
  3. Go down to the Accounts option.
  4. After that, click on the account.
  5. Type the registered username.
  6. Type a protected password
  7. Click on the Done option for saving the changes you have made.
  8. After that, open the mail client.
  9. Now, you need to try to open your account mail.
  10. You have to refresh the inbox so that you can get all the new emails.
  11. Wait till the refreshing process gets complete.
  12. Exit the page and open the email client for refreshing all the emails.
  • Change Your Email Security Settings of Microsoft

In case you are an admin of the Microsoft Exchange server, then you can make changes in the settings tab or tell the admin to do this procedure. Here are the steps mentioned below to do this procedure:

  1. Go to the Active Directory Users and computer option.
  2. Click on the View button.
  3. Press on the Advanced Features option located on the upper side of the menu list.
  4. Search and right click on your account.
  5. After that, press on the Prosperities option.
  6. Select the Security option.
  7. Click on the Advanced button.
  8. Choose the "Include inheritable permissions from this object’s parent" box.
  • Change or Reset Your Password

You can change or reset your password of Microsoft account or Gmail account and check that the connection is working properly.

  1. You need to disable the iCloud.
  2. Return to the account and change or reset your account password.
  3. Remove that account.
  4. Most of the times, in case you create a new account, then it will fix "cannot get mail" on your iPhone or iPad.
  5. Now, you have to turn the "Mail Days to Sync" to "No Limit" option.
  6. Change the network settings by going to the settings tab.
  7. Click on the General option.
  8. Press on the Reset option.
  9. Click on the Reset Network Settings option.
  10. When you change or reset the network settings, then it will remove all the default network settings.

Source url:- http://mcafee-activate-fast.com/how-to-fix-cannot-get-mail-error-on-your-iphone-and-ipad/

Ava Williams is a self-professed security expert; he has been making the people aware of the security threats. His passion is to write about Cyber security, cryptography, malware, social engineering, internet and new media. He writes for McAfee security products at mcafee.com/activate.

About the Author

Ava Williams  is a Microsoft Office expert and has been working in the technical industry since 2002. As a technical expert, She has written technical blogs, manuals, white papers, and reviews for many websites such as office.com/setup.

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Author: Ava Williams

Ava Williams

Member since: Dec 09, 2018
Published articles: 17

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