ITIL Foundation Certification|Training|Course|Cost in Hyderabad

The ITIL Foundation Certification training course is the entry level certification course for IT Service Management Best Practices training in ITIL. This course covers the latest version of core ITIL best practices presented from a lifecycle perspective. The course introduces the principles and core elements of IT service management (ITSM). ITIL is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well as improving operational efficiency.QuickLearn Systems is one of the top most institutes conducting ITIL certification Training in Hyderabad. The well designed contact classes help you to gain more knowledge than any other institutes conducting ITIL Certification online courses. Fill the Form to get to know about the itil foundation certification cost also itil foundation exam cost and itil foundation course content as well.with the business as well as improving operational efficiency.

QuickLearn Systems is one of the top most institutes conducting ITIL certification Training in Hyderabad.

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This course is delivered using an exciting case study designed to further enhance and cement the candidates understanding of ITIL. Students who have attended this course are suitably prepared to successfully take the associated ITIL Foundation certification test which is a requirement for attending any of the further learning courses (ITIL intermediate level training) available in this track.This ITIL foundation exam fee is very reasonable so that all candidates can go for it easily.We are experienced team in itil certification classes in hyderabad.

Target Candidate for ITIL Foundation Certification Training

The target group of the ITIL Foundation certificate in IT Service Management is drawn from:

• Individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization.

• IT professionals that are working within an organization that has adopted and adapted ITIL who need to be informed about and thereafter contribute to an ongoing service improvement program.

• IT Management, Business Unit Managers, IT Services Managers, Supplier Managers, Consultants and those responsible for the support and implementation of Information Technology will benefit from this course This helps you in getting the ITIL certification easily.

Prerequisites For ITIL Foundation Training and Certification

There are no pre-requisites for this course, although a basic knowledge of Service Management concepts will be helpful.

Learning Objectives

Upon completion of this course, students will be able to:

• Identify the principles and concepts of IT Service Management based on ITIL

• Identify the best practices of Implementing ITIL in an organization.

• Define the terminology used in ITIL

• Identify the concepts and definitions used in the Service Lifecycle.

• Define Service Strategy concepts

• Define Service Design concepts

• Define Service Operations concepts

• Define Service Transition concepts

• Define Continual Service Improvement concepts

• Define the roles, processes, and Components within key areas of IT Service Management based on ITIL

• Be prepared to take the ITIL Foundation Certification exam

ITIL Foundation Course Content

• Introduction

  • Introduction/Housekeeping

  • Introduction to key ITIL concepts

  • IT as a Service

  • Introduction to processes and process management

  • The Service Lifecycle approach

• Service Strategy

  • Purpose, goal, objectives & Scope

  • Value Creation through Services

  • Assets – Resources and Capabilities

  • Service Strategy – Main activities

  • Service Strategy processes

  • Service Portfolio management

  • Demand management

  • Financial management

  • Business Relationship Management

• Service Design

  • Purpose, goal, objectives & Scope

  • Service Design processes

  • The 4 P's

  • Service Design aspects

  • Service Catalog Management

  • Service Level Management

  • Capacity Management

  • Availability Management

  • IT Service Continuity Management

  • Service Portfolio

  • Information Security Management

  • Supplier management

  • Design Coordination

• Service Transition

  • Purpose, goal, objectives & Scope

  • Service Transition value to the business

  • Technology and architecture in Service Transition

  • Service Transition Processes

  • Change Management

  • The 7 R's of Change Management

  • Service Asset and Configuration Management

  • Release and Deployment Management

  • Knowledge Management

• Service Operation

  • Purpose, goal, objectives & Scope

  • Service Operation definitions

  • The Service Desk

  • Technical Management

  • Application Management

  • IT Operations Management

  • Service Operations Processes

  • Event Management

  • Request Fulfillment

  • Problem Management

  • Access Management

• Continual Service Improvement

  • Purpose, goal, objectives & Scope

  • Models and Processes

  • The Deming Cycle

  • Measurement and metrics

  • Continual Service Improvement activities

  • Risk management

  • Continual Service Improvement interfaces

  • Interface with Service Level Management

ITIL Foundation Exam Questions Format

• Examination Format: - Multiple Choice

• Number of Questions: 40

• Pass Percentage: 65%

• Delivery: Online or Paper Based

• Exam Duration: Maximum sixty minutes

• Open/Closed Book: Closed Book.

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