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Tips to Choose the Best Online Fax Service for Your Business

Author: Frank Bower
by Frank Bower
Posted: Aug 10, 2019

In the era of paperless offices and digital documents, the time has come to retire the traditional fax machine. However, organizations still need to fax documents like legal contracts as part of running a business and online fax service might be the answer.

Online fax service makes it possible for organizations to send and receive faxes without a fax machine. Here are some tips to choose the best online fax service for your business.

Estimate Your Monthly Usage

Web-based fax services have different pricing plans where you are allowed to send and receive a specific number of faxes for a certain price. If you exceed the plan limit, you have to pay a specific rate for every additional page. The send rates differ by country.

To select the best plan, you need to estimate your monthly usage. This will ensure you do not have to pay a higher price for additional faxes. If you don’t find any of the plans suitable for your requirement, you can contact the service provider and ask for a customized plan.

Find Supported Countries

If you are a global company, you might be required to send faxes to suppliers, clients, and customers residing in different countries. Many web-based fax services advertise "Fax to most countries in the world" but they might not provide the facility to send and receive faxes from certain countries.

You should not get carried away by such advertisements and research about the countries supported. If they do not support all the countries you want, look for another service provider. The best online fax service would support sending and receiving faxes to all countries where you have business connections.

Search Functionality

As an organization, you would be sending and receiving 100’s of faxes every month. The online fax service you choose should have search functionality that will allow you to search faxes by tags.

The basic idea behind migrating to web-based fax service is easy management of faxes. If the service provider does not offer search functionality you would be wasting valuable time in searching right faxes which are not acceptable.


Organizations need a robust fax service that is available 24x7. This will ensure you can send and receive faxes from your clients and customers anytime. Any disruption in service means missed faxes and missed business opportunities.

Hence the uptime guarantee and the quality of the fax service is an important aspect while choosing an online fax service.

To get an idea about the quality of service, you can read online reviews, visit gatherings to know what other clients are saying, solicit your partners and clients from a specific administration and use the power of the Internet to know details about the service provider.

Doing a little homework before choosing a service provider would save you from lots of troubles and disappointments in the future.

When you go to choose the best online fax service, make sure it has all the features mentioned above.

Do you’ve any questions? Please feel free to comment. offers SIP trunking phone service, cloud-based PBX solution, DIDS or toll-free, Internet faxing, disaster recovery for small, medium, enterprise businesses, healthcare, and educational institutes. For more information, visit

About the Author

I'm a freelance copywriter and I write on a variety of topics.

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Author: Frank Bower

Frank Bower

United States

Member since: Jun 21, 2016
Published articles: 20

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