Directory Image
This website uses cookies to improve user experience. By using our website you consent to all cookies in accordance with our Privacy Policy.

Healthcare CRM Market to Expand at a Meteoric CAGR of 13.8% by 2023

Author: Sapana Supekar
by Sapana Supekar
Posted: Aug 24, 2019

Healthcare CRM Market Highlights:

The Global Healthcare Crm Market held a market value of USD 7.9 billion in 2017 and is projected to grow at a CAGR of 13.8% over the forecast period. Customer relationship management (CRM) is a tool used as an approach for managing interactions with patients and helps in managing, coordinating, and automating the business processes. CRM analyzes and segments consumer and patient populations which ultimately aids in measuring the success of engagement tactics using configurable reporting. The benefits of CRM solutions, such as the easy arrangement of customer data and interactions and the simplification of business processes (customer service and support, marketing, sales, and digital marketing) is expected to boost the growth of the market over the forecast period. Additionally, increasing emphasis on patient engagement and rising demand for structured data and automation in healthcare organization are fueling the growth of this market. As per the data by HIMSS Mobile Technology Survey (2015) stated that 93% of physicians believe that mHealth apps can improve patient’s health and 40% of physicians believe mHealth technologies can decrease the number of visits to doctors’ offices. However, high cost and complexity of CRM and concerns regarding data security may high cost and complexity of CRM and concerns about data security may hinder the market growth during the assessment period.

Get Free Sample of This Report @ https://www.marketresearchfuture.com/sample_request/7324

Healthcare CRM Market Key Players:

Some of the prominent players in the Global Healthcare Crm Market are Saleforce.Com, Inc., Oracle, Microsoft, IBM, SAP SE, Influence Health, Inc., Accenture, Healthgrades, Infor, Inc., Amdocs Ltd., Anthelio Healthcare Solutions, AllScripts Healthcare Solutions Inc., NetSuite.

Healthcare CRM Market Segmentation:

The Global Healthcare Crm Market has been segmented into Component, Deployment model, Functionality and End User.

By Component, the market has been segmented into Services and Software. On the basis of Deployment model, the global healthcare CRM market has been segmented into On-Premise Model and Web/Cloud-Based Model. The Web/Cloud-Based Model is further segmented into Public Cloud, Private Cloud and Hybrid Cloud. The global healthcare CRM market, by Functionality, has been segmented into Customer Service and Support, Marketing, Sales, Digital Marketing and others. On the basis of End User, has been segmented into Healthcare Providers, Life science Industry and Healthcare Payers.

Healthcare CRM Market Regional Analysis:

On regional basis, the Americas is anticipated to dominate the global healthcare CRM market owing to the growing clinical R&D budgets by both governments to encourage the adoption of healthcare IT and electronic health record (EHR). According to The Office of the National Coordinator for Health Information Technology, a division of the U.S. Department of Health and Human Services in 2015, 84% of hospitals adopted at least a Basic EHR system in US. Europe is expected to hold the second largest position in the global healthcare CRM market owing to the excellent network and IT development in the region. Moreover, growing effort of CRM providers on developing and commercializing Artificial Intelligence (AI) and analytics-powered innovative CRM solutions, and the growing number of Accountable Care Organizations (ACOs) is driving this market in European countries. The Asia-Pacific region is anticipated to be fastest growing region is due to improving quality of healthcare systems, rising medical tourism market and increasing government initiatives. According to a study published by the Indian Journal of Science and Technology in 2016, the EHR adoption in China was projected to be about 96%. The Middle East & Africa has the least share of the global healthcare CRM market. Moreover, the major market share of the region is expected to be held by the Middle East region owing to the increasing demand for the novel technologies in healthcare sector.

Table Of Contents:

Chapter 1. Report Prologue

Chapter 2. Market Introduction

2.1 Definition

2.2 Scope Of The Study

2.2.1 Research Objective

2.2.2 Assumptions

2.2.3 Limitations

Chapter 3. Research Methodology

3.1 Introduction

3.2 Primary Research

3.3 Secondary Research

3.4 Market Size Estimation

Chapter 4. Market Dynamics

4.1 Drivers

4.2 Restraints

4.3 Opportunities

4.4 Challenges

4.5 Macroeconomic Indicators

Chapter 5. Market Factor Analysis

...Continued

Browse Complete Report @ https://www.marketresearchfuture.com/reports/healthcare-crm-market-7324

About Market Research Future:

At Market Research Future (MRFR), we enable our customers to unravel the complexity of various industries through our Cooked Research Report (CRR), Half-Cooked Research Reports (HCRR), Raw Research Reports (3R), Continuous-Feed Research (CFR), and Market Research & Consulting Services.

MRFR team have supreme objective to provide the optimum quality market research and intelligence services to our clients. Our market research studies by Components, Application, Logistics and market players for global, regional, and country level market segments, enable our clients to see more, know more, and do more, which help to answer all their most important questions.

In order to stay updated with technology and work process of the industry, MRFR often plans & conducts meet with the industry experts and industrial visits for its research analyst members.

Contact:

Akash Anand

Market Research Future

+1 646 845 9312

Email: sales@marketresearchfuture.com

About the Author

Swapna Supekar is a seasoned digital marketing professional, She believes in continuous learning, considering that the digital marketing sector’s rapidly evolving nature.

Rate this Article
Leave a Comment
Author Thumbnail
I Agree:
Comment 
Pictures
Author: Sapana Supekar

Sapana Supekar

Member since: Mar 12, 2019
Published articles: 12

Related Articles