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From Booking Procedure to Cancellation Policy, Get Everything About KLM Airlines Here

Author: Travo Mart
by Travo Mart
Posted: Nov 30, 2019

KLM Royal Dutch Airlines is flag carrier airline of the Netherlands. The airline has a fleet size of 122 and serves 145 destinations. The airline is headquartered in Amstelveen. KLM airline is one of the oldest airlines of world. The airline provides remarkable services to its passengers with affordable fares. Now that we know about the airline, let’s talk about their booking and Klm Airlines cancellation policy.


If you are planning to travel with KLM airlines then you can easily make you reservation with them. The airline offers various ways to passengers to book their tickets. You can make an online booking or call the customer service center or visit the airport ticket office. The steps for the same are given below.

Online booking

  • Navigate to the website of KLM airlines.
  • On the home page you will find the book flight option.
  • Enter the required details there.
  • Select your arrival and departure location.
  • Select your travel dates.
  • Then select the number of passengers travelling.
  • Select the class you want to travel in.
  • Now search for flights.
  • The available flights matching your requirements will appear.
  • Their fare process will also be given there.
  • You can select the one you find suitable.
  • Now proceed to make payments.
  • Follow further on-screen instructions.
  • Pay for the flight.
  • Your tickets will be booked and you will get a confirmation.

Booking on call

Passengers can also call the customer service center of the airline. An executive will be appointed to them. Passengers can share their travel details with the executive and request them to book tickets. Passengers can then make payments. They will receive the confirmation and a booking code.

Booking at Airport

Passengers can also visit the ticket office at the airport and book their tickets. However this depends on the availability of the seats. They can share details with the representative and get their booking done.


If you have made your booking with the airline but you want to cancel it because of several reasons then you can do so. The Klm Cancellation Policy and the steps to cancel are mentioned below.

  • Passenger can cancels their booking within 24 hour of booking if the departure is in 7 or more days and get a full refund of the ticket without paying any cancellation charges.
  • After 24 hour of booking, a cancellation fee will be incurred for cancellation.
  • The fee will depend on the type of ticket, fare rules, class and time.
  • Passengers can also request for refunds if the fare rules allow.
  • In case of events like death and serious illness or delay of flight passengers can cancel flight and request refunds.
  • Refunds will be given in same payment mode used for booking and can take 2-4 week to be processed.

Steps to cancel tickets


  1. Navigate to the website of KLM airlines.
  2. On home page, select ‘My trips’ option.
  3. Now enter your booking code and last name.
  4. Your flight details will appear.
  5. Select the cancel option.
  6. Pay the cancellation fee.
  7. Your tickets will be cancelled.


Passengers can also call the customer service center of the airline and talk to an executive. They can provide their ticket details and ask them to cancel it.


Cancellations can also be made at the airport. However a higher cancellation charge may apply.

For any issue or problem passengers can always contact the Klm Customer Service center. The executives are well trained and skilled. They retain a lot of technical knowledge and so they can easily solve doubts of passengers. They can also provide reliable information. Passengers can call or email the support team and get their help.

About the Author

This article is about airlines. If you not book or cancel any flight you can contact Travomart.

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Author: Travo Mart

Travo Mart

Member since: Jul 23, 2019
Published articles: 57

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