Bug Management Tools: Your Weapon for The Fight Against Bugs

Bugs are issues in a system’s design, coding, or specifications that cause it to behave as it shouldn’t. Bug tracking is an important part of the software development process that ensures high-quality product delivery. Quality is the most important factor that helps you stay ahead of your competition, earn high revenues, and develop a highly-motivated and quality-oriented workforce. There are three basic determinants of quality: strategies, workers, and tools. Tools, in this case, are bug management tools that have a very important role in dealing with bugs. Let’s have a look at some of the major benefits of these tools:

1. High-Quality Product Delivery

Quality is ensured when the bugs get fixed - bug management tools help you do that with ease. These tools work as a central repository where all the detected bugs are recorded, tracked, and reported. Having the right tools is essential for in-depth bug analysis, visibility to the overall direction of the project, and for proactive implementation of corrective measures on time. These are all the must-haves for delivering a high-quality product on time, within budget.

1. Improves ROI by Reducing Cost

Prioritizing bugs gets easier than ever. Teams don’t have time to fix all the bugs. They have to start with the most important ones and fix as much as they can before the deadline ends. For that, they need a proper prioritization system. Bug management tools provide teams with that as well. These tools also make it easier to identify the root causes of problems and with an incredible amount of knowledge, they have the ability to reduce the development efforts needed.

1. Improved Collaboration

Bug management tools allow managers to assign certain bugs to certain individuals based on their capabilities and workload. Features such as email notification, in-app chat, and task collaboration can be extremely useful. They also provide real-time access, updates, and reports and improve accountability and transparency.

1. Detect Issues Earlier

Detecting issues earlier in the process is crucial for minimizing testing and development costs. With bug management tools, you don’t miss out on any bugs since all of them are accounted for in the central repository. This data can also be used to see the bug trends which can reveal valuable insights and patterns regarding bugs and how they can be countered.

1. Better Service and Customer Satisfaction

It’s a common saying, "Happy employees lead to happy customers". In this case, this saying would imply that if your developers and testers aren’t happy with the tools they use, how would they be able to deliver products that your customers would like. It all comes down to getting things fixed internally first. Another aspect where bug management tools can be very helpful in speeding up the feedback cycle. Stakeholders can provide their suggestions and feedback using these tools. Customers can also be involved in the feedback loop through these tools.

Conclusion

The above-mentioned are some of the benefits of using bug management tools. In the age of agile, tools like these that ensure quality delivery on time are must-have.

Ray Parker is a Senior Marketing Consultant with a knack for writing the latest news in tech, quality assurance, software development and testing.