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What is a Grievance Redressal Mechanism in College?
Posted: Jun 09, 2020
What do we know about the Grievance redressal cell in college? Do you know how does this help redress the grievance, complaints, feedback through a specialized Grievance redressal mechanism in college? For instance, a student in college approaches the grievance cell to put up complaints, feedback regarding academic matters or any other services in college then he/she may use this platform to launch a grievance directly to the higher authorities of the college. The Grievance redressal mechanism in college gives special attention to student, teacher, faculty grievances by sorting out the problems promptly and judiciously.
The objective of the Grievance redressal software in colleges is to develop a responsive and formidable attitude among every stakeholder to keep the harmonious educational atmosphere in college premises. The Grievance redressal mechanism in college consists of a specific grievance cell formed to look after the redressal of the issues that are usually reported from time to time by the students, teachers and other faculty members in the college. The specific grievance cell has a particular objective in mind such as upholding the dignity of the institute by keeping off a dirt-free environment by promoting cordial relationship among student, teacher relationship or so. A Grievance redressal software encourages students to voice their opinions without speaking out in public or being victimized. Use of such software’s encompasses vital suggestions, complaints which are directly operative by the administrative block of the college. This implies anyone putting up complaints regarding anything choose to remain anonymous and help make the institution improve the academics and administration of the college.
Moreover, it is also essential for every student in college to respect the right and dignity of another and offer their inmost gratitude and patience whenever any occasion of rift arises. This is also compulsory for all students to avoid inciting students, against their classmates, teachers or any person belonging from the institution. Grievance redressal mechanism in college is an excellent option from making the institution, college campus a place of affection where students do not have to behave in a vindictive manner neither remain victimized for any reason. This Grievance redressal system replaces the older system of receiving grievances in writing from students in academic matters, financial matters and other matters. The cases shall be opened in front of esteemed authorities and a fair decision is made from them by taking proper action against the complaints. A Grievance redressal software helps free students from the conventional way of launching complaints and provides a clear insight to the authorities about the cases that are pending in nature if any require direction and guidance from the higher authorities. A grievance redressal mechanism rather grievance cell act as a case will follow up with relevant document forwarded to higher authorities of institutions. Whereas a stipulated time frame has been set to properly solve the cases. A Grievance redressal system intelligently replaces the inefficient grievances approach in any college and handles and promises to achieve prominence by considering of other complaints, feedbacks and grievances.
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