How to Choose Subscription Management Software

Business owners generate residual income through subscriptions for their services. Offering subscriptions to receive samples of the company's products has proven to be a lucrative business move. It also generates more sales for standard sized products. Reviewing how to choose subscription management software helps businesses make sound choices about their subscription services and how to manage the services properly.

Defining the Type of Subscriptions You Want to Offer

Defining the type of subscriptions the company wants to offer its customers helps owners determine what software model is best for the deployment. Complex subscriptions that include a myriad of choices require management software that makes immediate adjustments according to the customer's choices. For example, a cosmetics company offering monthly samples may offer a standard package and one or two upgrades. The management software must adjust the orders according to what is included in each selection and coordinate the orders with their drop ship company. Reviewing how subscription management software manages each selection helps the company ensure that they have enough inventory to manage all subscriptions. Business owners who want to review their options visit Rebar Technology for more information now.

What Type of Platform Do You Want for Your Subscriptions?

Choosing the plans for subscriptions defines what platforms will be compatible with the subscriptions. For example, streaming companies accommodate subscribers that have the technology that is compatible with their streaming products. If the device isn't supported, the customer won't be able to use the subscription-based services. If the company wants to accommodate more subscribers, it is paramount for them to create a streaming product that is compatible with all devices used to stream movies and television. Once compatibility is determined, the streaming service would be able to present details to subscribers based on what plan is compatible with the user's devices or operating systems.

What Payment Methods are Acceptable for Your Company?

The payment methods the company wants to use for subscription payments affect who will be able to use the services and where these consumers are located. An online payment solution is part of the subscription software management, and the type of accepted payment methods are determined by the business owner. The right solution offers fraud protection and blocks any unknown payment methods. When fraud is detected, the business owner receives an alert, and the system blocks the users.

When reviewing acceptable payment methods, the business owner must consider all possible payment methods used by the target demographic. Electronic payment methods such as Payoneer, Paypal, and mobile pay apps are used frequently by consumers. It is best for the company to accept these payment methods in addition to standard checking, credit cards, and debit card transactions. However, if the business wants to limit their services to a specific geographical area or areas, it is vital for the management system to block payment methods in unpreferred areas. Defining payment methods that the business wants to accept from customers helps them customize their management system and lower common risks, such as fraud and identity theft.

What Features are Most Appealing for the Subscription Software?

Exploring the features helps the business owner determine what services they require for their management system. First, the management system must offer auto-reply services when customers sign up for the subscription services. Next, it must provide alerts for the business whenever a change is made in the user account or subscription. These details prevent issues with billing and ensure customers have a more personalized experience when browsing products and subscription services. With recurring billing software, the business collects payments for the subscriptions each month according to the scheduled payment date.

Auto-retry is another feature that helps the business collect their payments on schedule. If the payment method fails a predetermined number of times, the management system sends an alert to the customer to update their billing method for their subscription. If the payment method isn't updated or changed within a few days, the system can cancel the subscription or alert the business owner and give them an opportunity to reach out to the customer and correct the information.

Handling Subscription Upgrades

The management system handles all subscription upgrades and changes the amount the customer is charged for their subscription according to their selections. The automated system completes the transactions for the business and updates the customer's account immediately. The features allow the company to collect the new payment amount each month with little to no effort. The changes are updated in the system to notify the drop-shipment company to add a new subscriber to the shipment. The updates ensure that the inventory will accommodate the new changes and supply the customer with the upgraded services they requested. When upgrades are requested, the best recurring payment system manages everything for the company through automation.

Cancelations for the Subscription

Cancelations for the subscriptions are handled through the software effectively. Whenever a customer requests a cancelation, the business owner receives an alert. The alert gives the business owner full contact information for the customer and an opportunity to offer changes in the services to retain the customer. These opportunities could help the company retain more subscribers and generate more residual income through the subscriptions. The alerts are sent through the system to the business owner's smartphone or tablet. It is a perfect opportunity to provide stellar customer services to the client.

However, if the customer still wants to cancel, the software makes it easier to cancel the subscription without a major hassle. The customer is removed from the subscribers, and their payment method is canceled on the account. This prevents the system from billing the customer for services they no longer wish to receive. However, the customer remains on the mailing list, and the company can send the customer email marketing materials about any new subscriptions the company wishes to offer its customers.

Business owners acquire subscription management software to track orders and automate their residual earning opportunities. Subscriptions have proven lucrative for a multitude of industries and entice customers to make larger purchases for standard sized products. Reviewing the attributes of phenomenal management software shows businesses what is possible and how to maximize their earning potential.

Rebar Technology was created to address the specific merchant need for specialized recurring billing technology development and operational services.