How ERP Testing Services can help you get the most out of your ERP Applications

Today, businesses have to compete in an unforgiving environment. They need to execute a host of activities including meeting tight deadlines, responding to client or customer issues in real-time, addressing downtime, and delivering superior customer experiences, among others. This can be a tedious exercise given the multi-dimensional approach businesses take to run their day-to-day activities. To infuse agility and efficiency, businesses use ERP systems. These systems bring multiple departments and processes under an integrated umbrella and help stakeholders to get better insights from the available data.

The data-driven approach of an ERP system helps in better planning and optimization of available resources leading to cost savings. However, notwithstanding the advantages of implementing an ERP system, businesses often face several challenges. These include gathering requirements, removal of redundant data, migration of assets, rationalization of processes, and change management, among others. ERP testing helps in addressing such challenges and allows businesses to preempt any malfunction.

What is an ERP system?

An Enterprise Resource Planning (ERP) system helps an organization to integrate and control its core processes such as finance, HR, sales and marketing, administration, manufacturing, and so on. It enables the seamless flow of data and information within the system and sub-systems. An ERP system helps organizations in doing way with repetitive manual work and generates relevant data in real-time for the stakeholders to take suitable decisions. It is only through a rigorous ERP software testing exercise that various processes and their deliverables are validated as per the expected parameters.

Various types of ERP testing services

To ensure the ERP system remains stable, functional, secure, and scalable, a crucial role is played by ERP quality assurance and testing. Some of the commonly used ERP testing processes are:

• Performance testing: This type of ERP QA tests whether the performance of the system is as per expected parameters or not. It identifies the threshold up to which the software can perform in a robust manner. For example, during certain days in a year, the load on the ERP system can be immense. These may include processing payslips for all employees, the last date of submission of investment declarations, and the issuance of hike letters, among others. Unless performance testing is carried out, the functioning of the system when subjected to load conditions cannot be ascertained.
• Functional testing: This type of ERP software testing validates the functioning of each module within the ERP system as per the expectations.
• Security testing: The ERP system deals with a quantum of sensitive business, customer, and client-related data. If such data fall into the wrong hands, the implications can be dire. Moreover, given the rising menace of cybercrime where hackers use several tricks to steal data, an enterprise resource planning testing activity with respect to security can work wonders. It can identify the inherent vulnerabilities, fix them, and make the software robust, secure, and safe.
• Integration testing: The flow of data across various modules of the ERP system can only be seamless if proper integration has taken place. This can be validated using integration testing wherein both the accuracy of data and functioning of modules are tested.
• Regression testing: Whenever a new feature or module in the ERP system is launched, the same is validated through regression testing. In this type of

automated ERP testing, the entire software is not checked but only the specific function, module, feature, or process that has changed.

Best practices to follow to test ERP implementation solutions

• Proper test planning to be done by collating relevant information of every touchpoint of the organization. This helps in achieving enhanced test coverage.
• Goal setting to be done in advance to understand the type of testing needed for each module or function. It will also give insights into the team structure, test plans, and resources needed for the test.
• The test cases for various tests should be identified beforehand to ensure better test coverage. Further, the entire testing process and its results should be documented for further analysis.
• A proper test lab configured with necessary specifications will help to address any performance issues during testing.
• The failure reports should be analyzed to understand the kind of defects the ERP system can face during real-time operations.

Conclusion

ERP systems have become the need of the hour for organizations, be it small, medium, or large, to streamline processes, deliver better output, and achieve ROI. However, without proper ERP testing of various modules, achieving the desired objectives can remain a pipedream.

Oliver has been associated with Cigniti Technologies Ltd as an Associate Manager - Content Marketing, with over 10 years of industry experience as a Content Writer in Software Testing & Quality Assurance industry.