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Cabs And Its Social And Economic Importance Cabs And Its Social And Economic Importance

Author: Shelly Dhingra
by Shelly Dhingra
Posted: Jul 06, 2020

Ever since the human generation started living as a social animal, it started travelling from one place to another. This was to address various needs like food, resources, water, land etc. Years have passed, but the needs remain the same and man travels from one place to another. There is a significant change happened over the years, that is a mode of transportation. Initially, if it was on a walk, then it changed to cart, then to motor vehicles, aeroplanes etc.

The mode of transport today can be classified into 4 categories that are by road, by rail, by air and by water. It depends on needs and the distance needs to cover up, these modes are variably used. The most dependent and popular one is road transport and there are industries grown around road transport and that are cab services, travel services, tour agencies, cargo services etc. Considering the fact that the cab services completely rely on road transport, we can go in depth about this industry.

The IndustryInitially, it was individual cabs with drivers were in the business and was not treated as a professional service. Later on, it has been transformed to professional services and companies have been set up with the registered office, branches to address the customers' needs by uniform charges per KM and cabs are available at a phone call, GPS tracking system, option to book in advance, offers for frequent travellers, 24×7 services etc.

A recent study showed that the Indian market size of this industry is $9 billion. From this, the organized sector is roughly around $500 million. The best service providing companies with great customer-driven initiatives are the winners.

Aspects of the cab companies that drive customer satisfactionReliability - Considering this service is time-bound and many of the customers could be travelling with the time-bound schedule, it is important to have reliable service to get the heart of the customerSecurity - Considering the recent news headlines on criminal activities committed by taxi drivers, it is extremely important to have courteous and pleasing staffs from each cab servicing companies. Also, keep in mind of the metropolitan culture; late-night travels and quickly-disappearing difference of gender in case of travel, making this as the most important aspect in the business and customers.Accessibility - Again considering the late night travel, travel across the country, customers would always prefer the services, which are available 24×7 hassle-free. The industry has been shaped in such a way that most of the professional cab servicing companies are now providing 24×7 cab services including cabs from Mumbai to Pune.

Cabs from Chandigarh to Ludhiana If you are planning to avail cabs from Chandigarh to Ludhiana as a customer, refer for the feedback provided by their customers, reputation on the internet. Also, try to get the details of the driver and importantly get in touch with cab servicing company if required, while travelling. Always keep in mind that if you are travelling late night, please only use professional cab servicing companies, as they can arrange alternate options and assist you if something goes wrong like accident, breakdown or any other issues. These are highly important when you are travelling in cabs from Chandigarh to Ludhiana, considering the distance between both the cities.

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Author: Shelly Dhingra

Shelly Dhingra

Member since: Jun 03, 2020
Published articles: 10

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