Top 3 Criteria’s to Select Mobile App Maintenance Services by The App Development Company

For the smooth functioning of a mobile app, a mobile app development company consists of implementing essential measures. It is vital to maintain a mobile app to ensure it is working appropriately and providing the experience desired by the users.

Many businesses and professionals believe that they have completed everything when the final development stage of the app is done, and the app is running smoothly in the hands of the users. It is not complete work and does not provide a guarantee for undisrupted revenue flow. The reputation of the app gets tarnished in the market with increasing bugs if not taken care of in the early stages. According to Researchgate, 11% of the reviews are related to the users complaining about app updates.

Let us refer to the things that you should consider while selecting a mobile app development services India.

1. Must offer various types of maintenance packages

Mobile app maintenance services cover various tasks and not just fix issues reported by users. Based on different tasks app maintenance can be divided into various categories which are as follows:

• Corrective maintenance package

The corrective maintenance package is a basic package where only the correction approaches towards the defects are considered according to the agreement in SLAs signed between the client and the mobile application development company.

• Preventive package

The approach of preventive maintenance is taken before the occurrence of any emergencies. The app maintenance team regularly runs app analysis and analyzes the pattern of app performance using modern technologies and tools available in the market.

• Adaptive package

The technology of the app advances over time with changes in the trends. Here, the app requires including and excluding functions, services, and features. It requires the mobile app development company to do some work on app designing and testing to assure better performance.

• Perfective package

The perfective approach requires the development team to foresee the trend and future of the app. In this package, you can expect changes in the design and code and even some rigorous testing as well.

2. Determine the capability of app performance

After knowing the types of app maintenance packages, let us discuss how to measure the performance of the app. It is estimated that 52% of users are frustrated with the overall performance of mobile apps. The following hierarchy illustrates the metrics of app performance.

• Behavioural metrics — Knowing the behaviour of the user may provide insights for the next updates, maintenance team needs to take.
• Quality metrics — User experience can get hindered due to technical issues in the app. The quality and performance of the app improve with the help of preventive measures through mobile app development services India approaches.
• Retention metrics — The viability of the app is considered when the user keeps coming back to the app. Revenue is not generated if the user visits the app only once.
• Engagement metrics — A business does not get app conversion without the engagement of the user.
• Acquisition metrics — The acquisition metric is not defined without a considerable number of downloads.

3. Resources and time allocated

Mostly, maintenance cost is calculated based on the time developers spend on it. Therefore, in the selection of the maintenance package, it is vital to measure time and resources along with human resource consumption. Mobile OS platforms differ in nature and number with a severe breakup issue. So, the same app developed on different platforms may alter in time and resources during the same maintenance task. It is estimated that you have to spend around 15% to 20% of the app development cost towards the app maintenance.

Conclusion

Based on the above top 3 selection criterion for a mobile application development company, we conclude that the app development company offering maintenance packages must have talents to know the requirements of various mobile OS platforms.

At open space services, you get enormous facilities that your app requires for maintenance. You can visit their website https://www.openspaceservices.com for further information.

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