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The 5 advantages of using cloud-based Central Reservation System at your Hotel

Author: Mycloud Hospitality
by Mycloud Hospitality
Posted: Oct 01, 2020

Successful hotels need the latest technologies to run and operate smoothly. Are you a multi-property owner managing your hotels manually? Well, centralize your multi-property with a well-defined multi-property reservation system to enhance overall functioning.

Managing the reservations of all the properties manually can be quite daunting. It often leads to overbooking, errors, confusion, missed booking, unhappy customers, errors, time-consuming efforts, inaccurate data, and less revenue. Why not go centralized? A central reservation system can be the answer to the efficient management of all the reservation related functions for your multi-property.

CRS – A Consolidated Reservation Solution

A Centralized Reservation System is an all-inclusive, fully-featured, complete, and easy to use multi-property reservation system. It helps the multi-properties to consolidate their reservation operations with just one single sign-in. It offers all your properties a centralized platform, control, and management of property reservations acquired from various channels.

Hotel managers are using the Hotel Reservation Software for managing their chain of hotels with just a single sign-in platform. The CRS helps in centralizing the multi-property reservation operations to boost the hospitality business. The centralized control helps in managing the reservation, centralized dashboard, real-time inventory, rates, occupancy reports, guest history, and revenue reports. Great business starts with a multi-property CRS.

5 Key Benefits of Central Reservation System

1. Have full control over the inventory and booking

A cloud-based central reservation system will help you maintain and manage a real-time inventory of all your properties. All your multi-property reservations are in sync and you can access it on a single timeline. Irrespective of the booking source, the sold and unsold room booking data is maintained. The multi-property can receive bookings from various sources like direct website, walk-ins, and social media, OTA, booking engine, or front desk.

Booking information of all your properties is stored centrally which can be accessed by a single sign-in. This eliminates booking mistakes, errors, overbooking and you can access your reservation data anytime. Even if your hotels are globally spread, you will have central access to your entire hotel booking no matter where you are. The single dashboard can be accessed by all the computers of your multi-property system for reviewing reservation and occupancy. What is the best part? You can use a single web window to take bookings for your multi-property, no matter where they are located. Opt for a Central Reservation System for Hotels Trial for next-level hotel business management.

2. Rich functionality with customized reports

The Central Reservation system helps you to access the guest profiles, track their journey, preference under one centralized dashboard. The centralized access to guest history can help you curate personalized offers and facilities. It centrally controls and distributes the hotel rates across all your offline and online distribution channels to uplift the occupancy. It gives access to all the hotel rate quotes along with agent rates, allocations, and corporate rates.

Implement the revenue management techniques and strategies centrally for all your properties. Track your multi-property sales and commission reports with Hotel Reservation Software. The occupancy-based dynamic pricing will enable you to manage multi-property revenue much better. Get access to centralized reports regarding your room rates, hotel packages, and reservation details.

CRS provides multi-property financial reports like balance sheets, financial statements, and profit and loss. You can generate multiple reports and customize them as your business needs. Create your reports to have real-time insight and take the best business decisions. Without a robust CRS achieving the daily rate and revenue goals becomes next to impossible.

3. Integrated multi-property solution

The central reservation system is an integrated solution for your multi-property. A single timeline dashboard helps you to maintain and manage the chain of hotels located worldwide. You get centralized occupancy and revenue data of all your hotels in an integrated manner. A single sign-in gives you access to an integrated dashboard that stores in reservation data from whatsoever the booking source maybe.

The centralized dashboard helps you to monitor your multi-property from one single point. The revenue management is an integrated one that manages your revenue data of all the properties in an integrated manner. Viewing an integrated multi-property reservation data can help you make an informed decision.

4. Increase profit and revenue

OTA or online travel agency is known to be the most effective and popular distribution channel for hotel reservations. It is an easy way to get new potential customers, as 80% of customers do their booking using OTA. However, these OTA channels take a lot of commission in return for each successful booking. The OTA commissions have jumped to approximately 45% as a share of the Guest reservation revenue. The commission they charge per booking leaves no room for your profit-making. However, you can surely low down the OTA dependency and still get a good number of reservations.

You can decrease the dependence and increase your profits by being active in the Global Distribution System. A Robust CRS will help you get represented in the Global distribution channel to increase your bookings. Another way is having a Google responsive booking engine that helps customers to directly visit your website and book. It directly redirects customers to the booking page of your website.

4. Customer Benefits

If your customers are benefited and they are happy about booking with you, what else counts! With CRS you can provide them with a single booking engine to book your properties for any location. CRS helps your customers to access every small detail about your hotel and get their bookings done. With mycloud CRS, they do not face any booking mistake or booking cancellation. They get the best-updated rates, availability status, discounts, and can make cancellations easily. Hotel reservation software is helping the hotel management team to serve their guests with a wonderful experience.

Looking ahead

To put it very simply, mycloud CRS reduces confusion, unhappy guests’ experience, overbooking, and errors. The software is a one-stop solution to manage multi-property hotel reservations better and acquire revenue. It is an effective tool to reach out and have global exposure. In a nutshell, it is always survival of the fittest so; opting for mycloud CRS can keep your hotel brand a step ahead. Click here to place a demo request now.

About the Author

Mycloud offers a comprehensive hotel software for any size of property. The advanced features allow clients to manage their hotel operations efficiently and increases revenue.

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Author: Mycloud Hospitality

Mycloud Hospitality

Member since: Sep 25, 2018
Published articles: 113

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