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Discover ways to fix Outlook Integration Error

Author: Alice Cook
by Alice Cook
Posted: Feb 22, 2021

Microsoft Outlook is an emailing service used by several users for professional and personal use. However, some Outlook users have been facing the Outlook Integration error after its recent update on Windows. With the recent update, the technology to trigger instant messages from Outlook was added by the Outlook team. Microsoft added this integration feature for its Outlook clients for video calling. Though the technique works fine most of the time, it may face errors on some rare occasions.

If you are facing Outlook not working properly issues between your Outlook and Video calling application, you should check the initial settings:

  1. Ensure that you have configured your account both on Outlook and video calling applications.
  2. Make sure the account is set up via Exchange. To check this, you need to go to the Account setting of your Outlook email account.
  3. Install the recently updated versions of both Outlook and video calling application and make sure the updates do not mismatch.
  4. Confirm that SIP, SMTP and UPN are all the same.

Resolving the Integration error problem

1. Preliminary troubleshooting

Before you proceed with the in-depth troubleshooting of your Outlook’s Integration error, you can try some preliminary resolution steps-

  • Ensure you are using an up-to-date client.
  • Your Outlook account is configured to use the correct profile.
  • Ensure your system time is accurate. If the system time mismatches with the server time, you may face a sign-in failure. Make sure your system’s time is set as close to the local clock time as possible.
  • Check if your system’s firewall is not blocking the IP or online ports Exchange services.

2. Quick Outlook fixes

  • Migrate the mailbox of the Outlook user to a more advanced version of the Exchange Server.
  • Try switching your computer system and check if the issue persists. Check if any other user is facing the same problem.
  • If you find that the
Outlook integration error is only on a particular system, perform system rebooting.
  • Reinstall the video calling application for Business and Outlook clients.

3. Checking the auto-discover service

  • Visit the Microsoft connectivity test site.
  • Under the Microsoft Office Outlook Connectivity Tests of Office 365, click on the option of Outlook Connectivity.
  • Once you have received the results, tap on Expand All option and send the message further to Microsoft Assistance.

4. Removing corrupt Outlook registry

If the Outlook registry key is corrupted, you will see Outlook not working properly. As a result, when applications use the MAPI interface, they cannot retrieve the information from the registry. You can try removing the corrupt registry key by performing Outlook’s Detect and Repair operation.

Is your Outlook issue resolved now? If not, get opinion from Outlook experts and get your issue fixed in no time.

About the Author

I am Alice Cook a IT Consultant. I am writing article on Computer Software issue resolve.

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Author: Alice Cook

Alice Cook

Member since: Sep 02, 2020
Published articles: 21

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