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How to contact customer service team on British Airways?? Learn it

Author: Aline Wake
by Aline Wake
Posted: Feb 11, 2021

Accroding to Wiki, British Airways is the flag carrier airline of the United Kingdom. It is headquartered in London, England, near its main hub at Heathrow Airport. The airline is the second largest UK based carrier, based on fleet size and passengers carried, behind easyJet.

British Airlines bestows maximum deals and offers to reserve a flight ticket on its official website appropriately. It is associated with a number of features and services in terms of providing the best service to manage booking and flight check-in in an appropriate manner. This is absolutely right that when you find something wrong with your booking and looking for assistance, you can feel free to contact our British Airways customer service team that is available to help you at any time.

If you are one of them and looking for valid help regarding the customer service team to contact, you can read this blog to fulfill your mind with the information of making contact with the customer representative team using many resources.

In case you don’t have proper guidance and asking that how do I contact British Airways customer service, go through the well-grounded tips provided underneath to exploit your mind regarding this properly.

  • Use email service:

In case you wish to share your queries regarding flight service and looking for assistance to manage and flight check-in, you can send a mail to an agent who will provide you a valid solution in the same mode. You can also share feedback on your travel experience and booking a flight under British Airlines through email service at any time.

  • Use chat support service:

If you have planned to reserve a flight ticket, flight cancellation, or want to manage your flight booking, you can use the chat service on the British Airlines website. In case you want to start chatting with an agent, you are required to enter a valid email address and mobile phone number and start sharing your concern with the customer agent at any time.

  • Use phone call service:

We have our top-notch phone call service that helps you to talk to a live person and discuss your flight-related queries with the experts at any time. If you have canceled a flight ticket but you did not get a refund yet, in that urgent case, you are always free to make a call and get in touch with a live person to get the solution expeditiously.

United Kingdom

New bookings, price or availability enquiries for flights, holidays, hotels, or car hire including new bookings using Avios or American Express vouchers

0844 493 0 747 option 2 (from the UK)

Daily 07:30 – 20:00

(calls charged at 7 pence per minute plus your phone company’s access charge. Mobile charges may be higher)

+44 191 4907901 option 1 then option 2 (outside the UK)

Assistance in managing your Executive Club account including all Avios balance or statement queries, including updating personal information

0344 493 0747 option 3 (calls charged at local rate)

Daily 07:30 – 20:00

+44 191 4907901 option 1 then option 3 followed by option 1 (outside the UK)

Submit documents and letters to:

British Airways Executive Club

PO Box 1125

Uxbridge

UB8 9XR

Fax: +44 1787 881405

For enquiries relating to missing Avios from flown flights or partner purchases

Claim missing Avios points online

Enquiries regarding date/destination changes of existing flight bookings

0344 493 0747 option 1 (calls charged at local rate)

Daily 06:00 – 20:00

+44 191 4907901 option 1 then option 1 (outside the UK)

Enquiries regarding date/destination changes of existing holiday, hotel or car hire bookings

0344 493 0747 option 1 (calls charged at local rate)

Daily 07:30 – 20:00

+44 191 4907901 option 1 then option 1 (outside the UK)

Enquiries relating to upgrading existing bookings including upgrades using Avios

0344 493 0747 option 1 (calls charged at local rate)

Daily 06:00 – 20:00

+44 191 4907901 option 1 then option 1 (outside the UK)

Flight booking refund enquiries

0344 493 0747 option 1 (calls charged at local rate)

Daily 06:00 – 20:00

+44 191 4907901 option 1 then option 1 (outside the UK)

Holiday, hotel or car hire refund enquiries

0344 493 0747 option 1 (calls charged at local rate)

Daily 07:30 – 20:00

+44 191 4907901 option 1 then option 1 (outside the UK)

Flight arrival and departure information

View on ba.com

View on your mobile

Special requests including meals and wheelchairs

0344 493 0747 option 3 (calls charged at local rate)

Daily 06:00 – 20:00

+44 191 4907901 option 1 then option 3 followed by option 3 (outside the UK)

Enquiries relating to purchase of seating and extra bags

0344 493 0747 option 3 (calls charged at local rate)

Daily 06:00 – 20:00

+44 191 4907901 option 1 then option 3 followed by option 3 (outside the UK)

Group sales

0344 493 0765 option 4 (calls charged at local rate)

Monday – Friday 08:30 - 17:00

Group travel

Customer Relations

0344 493 0787 option 3, followed by option 2 (calls charged at local rate)

Monday – Friday 09:00 - 17:00

Make a complaint or claim online

British Airways

PO Box 1126

Uxbridge

UB8 9XS

Baggage claims

0344 493 0747 option 3, followed by option 2 (calls charged at local rate)

Monday – Friday 13:00 - 17:00

Baggage Claim Form

British Airways

PO Box 1126

Uxbridge

UB8 9XS

Minicom for the hearing impaired

0345 700 7706 (calls charged at local rate)

Daily 06:00 – 20:00

Or if you don’t have minicom access please email us

Tracing of delayed baggage

0344 493 0785 (calls charged at local rate)

Daily 06:00 – 20:00

Report and track delayed baggage online

Other enquiries including: APIS, airport information, website navigation, seating/baggage policy enquiries including allowances

0344 493 0747 option 3 (calls charged at local rate)

Daily 06:00 – 20:00

  • Use social media service:

It is pretty simple to contact social media service where you can share your questions regarding the flight service of British Airlines. On this platform, you will find out the valid answer from the server top-class experts from different places at any time.

So now onwards, if you are asking that how do I contact British Airways customer service, use above mentioned resources will help you to get in touch with the agents who will assist you at any time.

About the Author

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Author: Aline Wake

Aline Wake

Member since: Aug 14, 2019
Published articles: 14

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