Call center solutions in philippines

MDDialer It’s easy to use and requires less time to understand. It’s super cost-effective. As it’s really difficult to find agents with a good accent, so why not save yourself from this hassle and get MDDialer where you can get super high-quality pitches. MDDIALER is one of the Call Center Solutions in Philippines.

Agent Reports

Automatically generates call reports for agent activities and call volume activity for hourly, daily, weekly, monthly, and yearly tracking Mddialer

Live Real-time Reports

Campaign summary reports and detailed call reports are updated automatically in real-time.

Automatically Generated CRM Reports

Get a degree view of your sales cycle with Voicent CRM reports that are generated automatically.

Detailed Call Reports

In addition to charts and percentage reports, Voicent gives you detailed call reports of every phone number called. In these reports, you’ll be able to see how much each call lasted, how much each call cost, call status, and the number of retries made.

It’s easy to use and requires less time to understand.It’s super cost effective.As it’s really difficult to find the agents with good accent, so why not save yourself from this hassle and get MDdialer where you can get super high quality pitches.

MDDIALER is one of the World’s leading Asterisk Dialer. We Provide best voip phone services in philippineswe care our client’s business as our own, they know we’re in this together.

MDDIALER has created Dialer application / development / customization for Dialer platforms that enables customers to work with automated and intelligent and user friendly system that enhance business performance by communication media.

l Ability for an agent to call clients in succession from a database through a web-client

l Ability to display a script for the agent to read with fields like name, address, etc. filled-in

l Ability to set a campaign to auto-dial and send live calls to available agents

l Ability to dial predictively in a campaign with an adaptive dialing algorithm

l Ability to dial on a single campaign across multiple Asterisk servers, or multiple campaigns on a single server

l Ability to transfer calls with customer data to a closer/verifier on the local system or a remote Asterisk server

l Ability to open a custom web page with user data from the call, per campaign

l Ability to autodial campaigns to start with a simple then direct to agent

l Ability to broadcast dial to customers with a pre-recorded message

l Ability to park the customer with custom music per campaign

l Ability to send a dropped call to a voicemail box, queue or extension per campaign if no agent is available

l Ability to set outbound CallerID per campaign or per list

l Ability to take inbound calls gathering CallerID

l Ability to function as an ACD for inbound and fronter/closer verification calls

l Ability to have an agent take both inbound and outbound calls in one session(blended)

l Ability to start and stop recording an agent’s calls at any time

l Ability to automatically record all calls

l Ability to manually or automatically call upto two other customer numbers for the same lead

l Automatically dial unlimited alternate numbers per customer until you get an answer

l Ability to schedule a callback with a customer as either any-agent or agent-specific

For More Relevant Information Visit here- https://www.mddialer.com/call-center-solutions-in-philippines/

MDDialer It’s easy to use and requires less time to understand. It’s super cost effective. As it’s really difficult to find the agents with good accent, so why not save yourself from this hassle and get MDDialer where you can get super high quality.