What are the new phone system installation checklist?

If you are looking for a telephone system for small business, there are a few questions you need to ask yourself before deciding what system is best for your business. There are so many options available between standard PBX and now cloud based PBX systems. The key is to understand what is best for you and why. Below we will discuss the key points you need to keep in mind when deciding which telephone system is best for you small business.

Should I join the cloud-based revolution?

There are a few things that you need to consider when deciding between a standard PBX or a cloud-based telephone system for your small business.

• Size of workforce

The size of your workforce is an important aspect of deciding what system is best for you. if you have a small workforce then a standard system might be the best solution but, in my opinion, regardless of the size of your business a cloud-based system is the best option. Whether you have 5 or 500 staff a cloud base telephone system is easy to manage, has zero installation fees, less hardware to maintain and as long as you have an internet connection you are always connected whether you are in the office, working from home or on the road.

• How many staff are in the office?

There is no doubt the way we work has changed a lot over the last year with more staff working from home during the pandemic. Business’s have also discovered that their staff can be just as effective if not more so working from home. This lends heavily to a cloud-based telephone system. The ability to have your whole workforce online and available no matter where they are will ensure a greater customer experience.

Scalability

What does the future hold for your business, do you have plans to expand and grow your workforce? If the answer is yes, then a cloud-based solution would be best for your telephone solution. The ease of which you can add new users and extensions without the need for installations having to be booked as well as ordering new hardware. Smart phone, PC and an internet connection is all you need to set up a new user.

Evolving Landscape

I think an important thing to realise is that this area is a forever evolving landscape. The importance

of a quality telephone system for your small business, implementing a good cloud-based solution will ensure that not only your users but your customers have the best experience possible when dealing with your business.

Service continues to be the number one factor gaining repeat business and if your business is contactable 24/7 then that can only be a positive.

Cost

Last but by no means least, The Cost!!! At the end of the day small business as all business is ruled by the mighty dollar. A cloud-based phone system for your small business will save you money, a lot of money. No installation fees, no line rental, no extra hardware costs. The future is the cloud for you small business telephone solution and the team at IPVS are experts in the field. Join the revolution with IPVS.

When considering which telephone systems for small businesses you should choose some of the main things are affordability, usability and scalability.