5 easy steps to get a human at American Airlines

Flying with American Airlines? It is great to fly with AA. However, if you are in an unlikely situation and are in need of speaking to someone at AA but can’t get to speak with a person on a live call then we are eager to help you out. Just sit tight and we are going to solve the riddle for you.

It is awesome to fly with the world’s largest airlines. American Airlines and American Eagle (the regional version) flies 500,000 people on an average on a daily basis. The volumes speak for themselves as so many people travel on it. If you are one of them and you need assistance then don’t worry you can resolve your issues in no time.

What are the touchpoints in American Airlines

There are many ways that you can connect with them. The various touchpoints of AA are:

• Contact by phone

• Chat support

• Email

• Social media

• App

If you are a frequent flier then you can have their app to get some great deals in the route that you travel in or any route that you might be interested in. If you have used any of these points and are not satisfied then it may not be surprising.

There are times that you do not get optimized solutions for your problems in an airline of this size. To get a more optimized solution you might need some personalized attention. In the next section we would like to throw some light on this very topic.

How to get a human on a live call

If you are interested in a human interaction then we are happy to say that it is possible to get a human on a live call. The process is listed in five steps below:

1. Dial the customer helpline number

2. Choose your language

3. Choose ‘Something Else" in the IVR

4. Wait for a representative to come in contact with you

5. Explain your problem to him and get a solution

Sometimes the solutions are not handy and you need to persevere and push harder. If the person on line doesn’t have a ready solution then you can ask him to get a more experienced person on line and hold on the line till that person comes and then maybe he can direct you to a handy solution.

If still you can’t find a solution then try their email. This step can take a while as it depends upon the nature of your problem. You may get a call from them, if need be, and that is another way to get a response from AA’s end for your problem from an expert.

Facebook and twitter are a great way to connect with them. They can call you shortly. Suppose you tweet them that you have received damaged baggage and send in the pictures then you might get a quick response. Maybe the response could be quicker than you had anticipated. If in the above case you asked them where to contact them then there are chances that you get a tweet back to you with relevant information.

Hope it resolves your query of how do I get a human at American Airlines. If you like our post then you can help us grow by providing feedback.

We are a travel agent provide a booking and information about airlines. For flight booking contact Travomart