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Air France Customer Service
Posted: Sep 09, 2021
Air France (AF) is the national airline of France and is a subsidiary of one of the world's largest airline groups, Air France KLM Group. It is based in Tremblay-en-France, with a main hub at Charles de Gaulle Airport (Paris) and smaller hubs in Lyon, Orly and Nice.
Air France's fleet size is more than 262 aircraft. An Air France reservation can take you to more than 211 destinations in 93 countries in the Americas, Europe, Asia, Oceania and Africa.
Air France offers a combination of 3- or 4-cabin configurations: La Première (First Class), Business Class, Premium Economy Class and Economy Class.
Air France has been certified by Skytrax as a 4-star airline. Its subsidiaries include Air France Hop and Transavia France.
Air France booking optionsYou can make a reservation on Air France:
by phoneOnline at AirFrance.comWith the Air France mobile app (Android or iOS)At a nearby Air France ticket officeThrough an Air France travel agentBook Air France flights by phoneTo make an Air France flight reservation by phone, call + 1-844-903-1897.
This toll-free number (within the US and Canada) is open 24 hours a day, 7 days a week and offers discounted reservations year-round.
Online booking process for Air France
Screenshot of Air France's online booking tool
To make an online reservation on Air France:
Go to AirFrance.comSelect your country if you are visiting for the first timeEnter your flight requirements in the flight reservation boxClick the flight search buttonSelect your flight (and additional options, if necessary)Follow the prompts to:Enter passenger detailsChoose your additional options (if necessary)Choose your payment methodEnter the necessary detailsConfirm your flight reservationPayYou will receive your e-ticket by email after payment.
Air France reservations through the mobile appYou can also make a reservation on Air France using your smartphone. Just download the app, open a free account, and start using the app. Currently, the application is available in ten languages: English, French, Spanish, Italian, German, Japanese, Korean, Chinese (simplified), Russian and Portuguese.
https://objects.airfrance.com/common/image/visuels/special/Google-Play/Download-Google-Play-200x58-en.pngDownload from the App Store
You can also book a flight with Air France:
Through the official Android or iOS applicationAt a nearby Air France ticket officeThrough your travel advisorTraveling with special travel requirementsBook private assistance at least 48 hours before departure
You can request special assistance at the airport, during boarding or disembarking, or during the flight. Passengers who can benefit from special assistance are:
Passengers with reduced mobilityPassengers with sensory disabilitiesPassengers needing visual assistancePassengers who need hearing aidsPassengers with intellectual disabilitiesPassengers with breathing difficultiesPassengers needing a guide / service dogPassengers with other problemsWhat to do if you need special assistance on Air FranceIf you need any special assistance at the airport, on your flight or later, you must request it at least 48 hours before departure:
Through a special services ambassador to serve people with special needsOnline at AirFrance.comThrough your travel agencyOnce you have booked the online support service (open 24/7), a Saphir agent will contact you to help you finalize your trip.https://www.keyquery.com/travel/air-france-customer-service/
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