How an App is Revolutionising Tens of Thousands of Kirana Shops in India

Kiranas are now more important than ever because of the shutdown. Kirana stores which are classified as crucial for everyone, provide daily grocery necessities in most neighbourhoods. They're working in a hostile environment with little to no support from their ecosystem partners.

It is commendable that they were able to manage an unprecedented crisis with such quickness and agility. During the crisis, the day-to-day life of a Kirana storesowner has changed dramatically to keep up with changing demand. Kirana stores have been compelled to open for shorter periods of time because of changing rules.

Most were open to the general public for 4-6 hours during the pandemic, in contrast to the 12- 14 hours they operated before the lockdown. They've had to get up as early as 4 a.m. to manage the day's stock and make repeated deliveries after the shops have closed. Supply chain disruptions have occurred in every state and city, leaving Kiranas in a state of continual uncertainty about what is available, when it will be accessible, and whether demand will still exist the next day.

They've also had to follow new laws and norms regarding social distancing and the usage of hand sanitizers in the store, which has increased their expenditures while also forcing them to deal with obstinate, irritable, or nasty customers. Additionally, as clients practise prudence and avoid cash, the use of digital payments has expanded.

Several trips to the ATM for cash for suppliers have been added to the Kirana stores owner's list of responsibilities. The Kirana storesowners' relationships with their many stakeholders have shifted during the crisis, with some strengthening and others weakening.

During business hours, many neighbourhood stores oversees all aspects of the shop's operations. This includes dealing with walk-in clients, collecting delivery orders over the phone, dispatching deliveries via hired staff, and keeping track of sales and earnings. Some deliveries have begun to arrive as a result of WhatsApp Challenges. Some clients disregard social distancing guidelines, causing the Kirana shopsowners and other customers to become irritated.

Sales have decreased as a result of fewer working hours and a few companies not supplying specific products, causing customers to shop at other stores - there is a lack of predictability and economic security. A source of dissatisfaction and concern over low sales.

Indians care more about the prices of the products due to which the Kirana stores can never compete with the kind of discounts and deals online shopping sites offer to consumers. However, with the introduction of Orderhood android app for ordering products and services from your neighborhood store makes it really convenient and easy to get everything faster and at a cheaper rate.

A Kirana storesis more accessible, quick, and handy than a major grocery chain, and in some situations, even more economical. Nowadays, Kirana stores with a technology-enabled delivery partner with Orderhood is far more accessible, particularly in smaller areas where deliveries may be made in hours rather than days.

Besides tech, some kirana stores also use their own billing system, however orderhood do not interfere with sellers' own inventory management system. The app only recognises new orders and asks them to be fulfilled by the sellers. On the other hand a customer may get informed of his product arrival through the app itself. In case the customer chooses to pick the product by himself from his neighbourhood store he can do so either ask the shopkeeper to deliver the item to his doorstep either for a fee or a free delivery.

Author has vast experience in writing Kirana stores, Kirana shops, local shops, local stores. Author has written numerous content on these topics in regular basis. Visit for more Information https://orderhood.in/