How to Best Utilize an Integrator in Your Own Business

The matter of the role of integrators within a business has been much debated, and no wonder. The role is a complex one and has no clearly set boundaries.

Basically, every business knows the final goal but the matter of actually reaching it may mean one thing to one business and something entirely different to another.

What integrators basically do is… well, integrate. Just what integration is depends on each individual business and — especially — its size and structure.

Hire the Right Integrator

Because of this, it may not be simple to hire an integrator. Deploying integration and bringing clarity and consistency is a major undertaking, so businesses usually look into potential integrators' skill sets and personalities.

No matter the size and scope of a business, though, every integrator should be able to resolve conflicts efficiently. This, basically, falls under performance management and diversifying the workforce.

Because integrators are capable of delivering purpose clearly, they expect a joint effort in return.

Use Integrator Services

To be able to fully incorporate integrator services, you should look for the following traits in prospective candidates:

• A skill set compatible with the industry

• Alignment with the company’s core values

• Similar business vision

• Clarity and a new perspective

• Innovative ideas

• Solutions that will fill the gaps and deal with errors in business procedures

• Positive challenge and overall disposition

Key traits an integrator should possess include:

• Decision making

• Business and data analysis skills

• Situational leadership skills

• People management skills

• Performance assessment skills

• Contribution skills

Finally, on the matter of behavior, look for the following:

• Balanced behavior patterns – an integrator should be capable of demonstrating suitable behavior patterns towards the individuals whose endeavors they are integrating.

• A balanced orientation – an integrator should be capable of striking a balance between the extremes that arise between the members of the departments whose efforts they are integrating.

• Decision-making - rooted in knowledge and competence (not in positional authority).

• Sense of unity – an integrator should possess the awareness that overall results are more important than the integrator’s individual performance.

• The ability for resolutions - to resolve all kinds of disputes and conflicts in an efficient manner.

Key Takeaways

Integrators have the ability to truly transform a business for the better when given the chance, freedom and resources they need.

It may be somewhat difficult to pinpoint the right candidate if you’ve never hired an integrator before, but stick to core values, desired skill sets, expertise, and personality traits for best results.

Angela Ash is an expert writer, editor and marketer, with a unique voice and expert knowledge. She focuses on topics related to remote work, freelancing, entrepreneurship and more.