Why You Need To Switch To Cloud Communications?

By hosting all types of communication on an always-accessible third-party server, cloud communications have become the hottest new business trend. Here are 10 reasons why you should switch to this innovative technology today.

1. Remove Physical Barriers

Traditional PBX systems restrict office communication to a limited number of hardwired devices. With cloud communication services, a virtually unlimited number of team members can communicate from anywhere, whether they work from home or in-office.

2. Reduce Operating Costs

Consumer research site CostOwl estimates that a PBX costs about $1,000 per user. When it breaks, you have to wait and pay for a technician to come out. Cloud communication systems are a fraction of that cost and because the hardware is located at your provider’s location, there’s no waiting for a technician.

3. Simple Deployment

A trained cloud communications technician walks your team through registration and activation. The only new hardware you may need is phones and cables.

4. Unify Employees

Every team at every office in your business is connected through voice and video chat, improving both your business’s work culture and time management.

5. Scalable

As your business grows, you must upgrade PBX hardware. With an internet-based communication solution, most growth just involves signing up new users.

6. Increase Agility

According to Pew Research, 71% of office workers who reported that they could’ve always worked from home now do. Keeping everyone on the same communication software through the cloud connects them all seamlessly.

7. Integrate Mobile

This feature of cloud communication is like a call-forwarding service. By filtering communication through the software, you can take business calls on your mobile device without giving out your personal phone number.

8. Increase Employee Productivity

A survey of British office workers found that on average, each worker loses 46 minutes per day to slow technology. That’s 24 days a year for every single employee. With the smooth, quick connections of cloud communication, you’ll increase productivity and slash downtime.

9. Improve Customer Service

Enterprise-level cloud systems quickly route customers to service representatives, integrate multichannel communications and keep customer data easily accessible to the appropriate employees and teams.

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NetCarrier is an Fcc-regulated national provider of cloud-based voice and data services. They transform the traditional workforce and enable companies to connect, collaborate and communicate...