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Automated Field Service Leverage Location-based Insights

Author: Field On
by Field On
Posted: Sep 01, 2022

Automated Field Service Technology advancements continue to shape how we accelerate performance and make smarter business decisions every day. Location intelligence can pave the way for more efficient field operations.

In mission-critical situations involving powerful equipment, field operations can mean the difference between success and failure.

But how can location-based insights truly improve the safety, quality and productivity of your field operations?

Plan Field Operations Digitally

On-field operations require meticulous coordination between field personnel and managers back at the office. Location awareness can lead to effective resources dispatching per the location of the job site.

Field activity planning will also include determining the best route to arrive at the site on time and meet critical deadlines. Drivers can also gain visibility into road blockages and hazard-prone zones to avoid incidents and ensure safety.

Replace Paper

Eliminate obsolete paper-based workflows with field applications that sport location awareness. Feed data directly into databases and enable workers to perform at high productivity with technology-backed location-aware applications.

Collected location data alongside other data points leads to in-depth analytics leading to data-backed decision making around dispatching and rerouting workers Automated Field Service.

Supervise On-field Personnel

Leverage easy visibility into worker locations and job status with dashboards and interactive maps. Keep a tab on ongoing tasks, locations, and communicate them to managers seamlessly.

Real-time data feeds and location tracking open gates to productive field operations and quick decision-making. Allocate field workers more efficiently and support field activities from the office.

Enable Spatially Variable Automated Field Service

Spatially variable field operations need data points such as spatial variability in crop and soil parameters. Such operations can be executed easily with a location-based field application that records data on-field and streamlines it into the application to support functions and analytics.

Automated Field Service Leverage Location-based Insights

Facilitate Communication

Having the ability to track your worker fleet can mean better communication with the customer. Send out alerts to the customer when the fleet reaches a job site. Alert the customer about reroutes. And continually update the customer about shipment status.

Clear and concise communication goes a long way in eliminating hassles and providing a smooth customer experience.

Overall Customer Satisfaction

All of the above benefits of installing a location intelligent app within your business for field operations can lead to one huge consequence- customer satisfaction.

Increased productivity, efficiency, quality and timely delivery of service go toward ensuring that the customer is satisfied with the overall experience. As customer expectations evolve, high productivity and timely service become essentials instead of nice-to-haves.

About the Author

FieldOn which make digital data collection and analysis simple & streamlined with built-in integration services that will automate processes and push data to other enterprise systems.

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Author: Field On

Field On

Member since: Aug 28, 2022
Published articles: 1

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