How WhatsApp Chatbot is helpful to enhance business productivity?

With the growth in the popularity of smart devices and increase in tech-savvy people, businesses are increasingly embracing the latest technologies to increase their efficiency and productivity. With WhatsApp making the world go crazy with WhatsApp marketing which mean "a bit closer to buyer intended to sale with personalised experience."

Chatbots are a buzzword in the marketing and sales space, but what exactly is a chatbot?

A chatbot is an artificial intelligence (AI) application that engages in conversations with users. They’re built to mimic human behavior and are typically used for customer service or sales purposes.

Chatbots have been around for decades, but their popularity has exploded in recent years thanks to AI merging with messaging apps like WhatsApp give wing to WhatsApp Marketing.

Currently, more than 80% of companies are using chatbots as part of their digital strategy — but how do you get started? If not then understand the need of WhatsApp chatbot from scratch.

How WhatsApp Chatbot helps WhatsApp marketing?

WhatsApp is the most widely used instant messaging services in the world. It is available in more than 40 languages, it is available in over 120 different countries, and it has 2 billion users. That's a large number and all of these users are accessing the app on their phones which make a flexible approach toward customer.

Recently, WhatsApp has introduced business profiles which allows users to interact with companies, which gives brands a great opportunity to use the platform to interact with customers.

Why you need WhatsApp Chatbot for WhatsApp marketing?

A chatbot is a bot that has been coded to interact with the human users via text and audio messages. These bots resemble the human behavior thus making it easy for people to interact with them.

Let us explore these benefits in detail to help you choose WhatsApp Business as the best platform for your business. In the above question as we clear that millions of user are using WhatsApp marketing hence so it is not easy to handle manually.

To make this solution cost effective chatbot merge with WhatsApp as per business need to provide the benefit "what a customer expected".

What is WhatsApp Chatbot?

In simple terms "Automated Chat interface run of WhatsApp messaging application. It has an ability to build a conversation flow like a real person because it is powered by AI, it’s automated replies helps to keep two conversations.

How WhatsApp Chatbot is helpful to enhance business productivity.

As we discuss earlier, With so many users on the platform, there are plenty of opportunities for businesses to reach out and talk with potential customers.

Not only does it provide a great opportunity for businesses to engage with their customers, but it also offers the ability to create personalized customer experiences and build engagement.

With this in mind, WhatsApp can be used as a tool for increasing customer retention and loyalty. For example, if you want to send out an email newsletter every month but don't want people unsubscribing from your list because they're not interested in what you're sending them, then using WhatsApp could be a great way to reach out to your audience and remind them about something that they might be interested in.

Well, we not giving you idea of being cliché but try to be connect in more senseful is must be business priority especially when you having such big platform.

Botgo a chatbot development agency knows how to set the standard of conversation and hence provide a chatbot service with the mindful of what suits your business.

Conclusion

Businesses are becoming increasingly dependent on technology and in order to create further efficiency, there is a need for adopting AI in the workplace. The question is will you be ready to implement the technology or be left behind?

Botgo by Globtier is an advanced AI tool for enhancing customer conversations. Businesses can use it to improve customer experience, generate more sales, and queries, or answer FAQs, and build a deep relationship with customers.