Salesforce Admin Certification Training | online Job support

Want to learn nooks and corners in sales join Salesforce Admin Certification Training in chennai at Bitaacademy. Hundred percentage placement.

When thinking about the future of Salesforce Admin, keep in mind that there are many subfields and responsibilities before you. Salesforce Admin Certification Training in Chennai at BITA promises to master Salesforce Admin and advanced management skills in sales performance to ensure that sales goals are achieved under the guidance of real-time administrators. Our BITA mentors will better understand the most effective ways to determine your CRM needs.

What is a Salesforce Admin?

The Salesforce Administrator works with stakeholders to define system requirements and customize the platform. This allows users to use most Salesforce technologies.

Salesforce Admin receives and processes sales orders online or by phone and email. Her responsibilities include verifying order accuracy and invoicing, maintaining sales records, and creating monthly sales reports. You may also need to work with other departments to research new product lines.

Roles and Responsibilities of a Salesforce Admin

• Ensure optimal performance for your Salesforce system and products.
• Receive and process orders.
• Issuance of sales transaction invoices.
• Confirmation of order, including customer’s personal information and payment details.
• Contact the customer by phone or email to answer the question and get the missing information.
• Forward customer feedback to relevant departments. Identification of new products that complement the offering.
• Maintain and update sales and customer records. Creating a monthly sales report. Accelerate orders via internal connections.
• Update and configure your Salesforce system for streamlined integration.
• Manage Salesforce roles, profiles, sharing rules, workflows, and groups.
• Import sales department leads, contacts, and other data.
• Maintain Sales Cloud and create custom reports and dashboards.
• Perform database maintenance tasks such as diagnostic tests and cleanup of duplicate entries.
• Evaluate and install new Salesforce releases to provide training and support.
• Document the process. Example: B. Bug reports and field history table changes.
• Create reports for sales and other departments.

Salesforce Admin Skills

• Understanding organizational relationships
• Data management
• Ability to turn ideas into processes
• Flexible communication and leadership skills
• Understanding the sales process
• Salesforce ingenuity
• Project management and organization
• Organizational strategy and optimization
• Developer’s way of thinking

Syllabus of Salesforce Admin Certification Training

PART 1: Introduction to Cloud Computing and SFDC

• What is Cloud Computing
• Service and Deployment models in the Cloud
• Market situation
• Cloud Ownership
• Introduction to SF1 and Force.com Platform
• Declarative & Programmatic Options in Force.com
• Meta-data Driven Architecture
• Multi-tenant Architecture
• Business and IT benefits

PART 2: Building Blocks of Force.com Platform

• Sign-up for a Free Environment / Org
• Adding company logo
• Benefits of System overview
• Salesforce Key Building Blocks
• Editions and Different Environments Available
• MVC Pattern
• Student App
• Student App Master Basic Data Model
• Student Master and Marks/Grades
• Student Master Basic Security Model
• Student Master Reports
• Student Master Application Scope

PART 3: SFDC Data model, Objects, Relationships and Field

• Create Custom Objects and understand various properties in the Object
• definition section
• Customize standard objects
• Field and Data Types
• Custom Field Prosperities
• Field Dependencies
• Types of Relationship Fields
• Search Layouts

PART 4: SFDC Security Model and Its Features

• Security Model Mind Map
• System Level or Org Level Security
• User Administration and Troubleshooting
• Permission Sets
• Profile and Permissions Sets
• Password Policy
• IP Address security
• Login hours
• Session settings
• Activations
• Page layout assignment
• Tab setting
• Field level security

PART 5: SFDC Security Model Object, Record and Field Level Features

• Security Model Mind Map
• Record Level and Object Level
• Organization wide defaults
• Organization wide defaults – Student App
• Role and Role Hierarchy
• Criteria Based Sharing
• Different ways to gain Record Level Access
• Public Group
• Business Logic
• Business Logic Mind Map
• Different Options to Implement Business Logic
• Functions
• Formula
• Validation Rules
• Rollup Summary Fields
• Record Types and Page Layouts

PART 6: Business Process Automation

• Business Process Automation
• Business Requirements – Workflow Rules
• Workflow – Actions (Time When Action Takes Place)
• Workflow – Actions
• Workflow – Considerations
• Approvals – Introduction
• Approvals – How to Create A Process
• Approvals – Actions
• Approvals – How and What Can Approvers Do

PART 7: Introduction to Sales Cloud

• Sales Cloud
• Sales Process
• Sales Productivity Features
• Lead Management
• Lead auto response
• Lead assignment
• Web to lead
• Accounts and Contacts Management
• Opportunities
• Campaign Management
• Price Book, Products, Price Book Entries
• https://bitaacademy.com/course/salesforce-admin-certification-training/

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