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Quality assurance best practices and approach

Author: Lina David
by Lina David
Posted: Oct 23, 2023

QA or quality assurance is a process to ensure the quality of a service or product. This is a vital segment of the quality assurance best practices and is conducted around the complete service or product life cycle. QA involves actions including product testing, system integration, and process validation.

QA determines and manages set requirements to create or manufacture dependable products. A quality assurance system is designed to boost customer confidence and a company's trustworthiness, while also enhancing work processes and performance, and it allows a firm to better contend with others.

The International Organization for Standardization or ISO is a motive force behind QA practices and outlining the tasks used to implement QA. QA is traditionally coupled with the ISO 9000 international standard. Many firms use ISO 9000 to confirm that their quality assurance system is established and works effectively.

Quality assurance in software

Quality Assurance in Software Testing is referred to as a system ensuring the quality of software services or products an organization delivers to the customers. QA focuses on enhancing the software development process and making it systematized and effective according to the quality standards distinct to software products. Quality Assurance has gained popularity as QA Testing.

Quality Assurance practices have a precise cycle called the PDCA cycle or Deming cycle. Here are the steps used in this cycle.

  • Plan

  • Do

  • Check

  • Act

These outlined phases are repeated ensuring that processes adopted in the organization are assessed and evolved on a regular basis. Let’s look into the QA process steps in detail.

Plan

Organizations and firms should plan and manifest the process related goals and control the processes. These steps are essential to deliver qualitative services and products.

Do

This phase is related to the development and testing of processes of any software. The Do step traditionally refers to the modifications made in QA processes.

Check

Check phase can audit and scope every side of the implemented actions ensuring everything is according to the plan. This is also the step where any obstacles discovered and resolved with corrective manner.

Act

Act phase is an essential and key process to achieve faster enhancements and improvements in the operations. This QA step effectively provides a path to achieve your desired objectives.

Quality assurance methods and outsourcing software testing

QA has its own importance in creating and manufacturing products. Businesses delivering goods or services should implement QA.

Outsourcing software testing offers an efficient way to achieve SQA testing. There are many different quality assurance methods that were created over time. We will discuss some of them, enabling you to decide which of them best suits your organization.

Total quality management or TQM

Total quality management is the QA approach that features developing a quality management mindset for an organization. It ensures all departments and individuals involved with activities that affect quality management (such as inventory management or supply chain management) are trained to sustain quality standards and drive constant enhancement.

Capability maturity model integration or CMMI

CMMI is a famous method in software development. It initially evaluates the maturity level of your organization when it comes to QA. Then the objective is to train team members to put the CMMI maturity stages into force until your team develops a powerful QA process.

Failure testing

Failure testing is another quality assurance method to test products. It pushes their limits over extensive stress environments, such as pressure or temperature until they resolve. This phase uncovers service or product failings. Moreover, data is collected across the process which enables quality assurance measures to improve the product quality.

Process and product quality assurance or PPQA

This QA approach focuses on setting quality standards and processes for a firm or organization to evaluate, assess, and resolve quality management issues. PPQA depends on a comprehensive gap analysis of the various different business processes involved in quality assurance.

Statistical process control or SPC

The SPC is a quality assurance method traditionally used in various different statistical tools to detect quality related issues. This QA method can also evaluate the effectiveness of the tool and business processes to enhance quality and performance in the production cycle.

Software quality assurance components

Software quality assurance or SQA is a process helping to ensure the quality of software services and products fulfills the actual customer requirements. There are various SQA components helping to achieve objectives, some of them are as follows:

  • Test planning

This process involves forming a test plan identifying the specific requirements of the service or product under test and determining the specific level of testing required to fulfill customer requirements.

  • Testing process

The SQA testing process features carrying out the predetermined tests on the product or service under test and confirming the accomplishment of all the mentioned requirements.

  • Documentation

This component controls the dispensation and stowing of documents. It adopts the appropriate change control course of action and approval of all kinds of documents and any type of change made to them.

  • Infrastructure error prevention & improvement

The key objective of this component is to remove or at least decrease the rate of errors. It is applied throughout the entire organization based on accumulated SQA experience of the organization.

  • Assessment for project life cycle activities

The project life cycle features two key stages including the development life cycle stage and the operation maintenance stage.

The first stage components can identify design and programming flaws. Its components are split into 3 categories including reviews, software testing, and expert opinions. The 2nd stage is the operation maintenance phase including dedicated maintenance components and development life cycle components.

  • Reporting

The documented and reported outcomes are essential after the completion of testing to ensure appropriate accountableness for all engaged in the software development process.

The importance of QA

Quality assurance or QA is one of the most essential facets of any software development process. QA is accountable for ensuring the products you deliver meet all the customer's specified requirements.

It can also help prevent flaws from penetrating the product conduit and swiping the quality of your final product.

QA ensures your products are dependable and meet customer requirements. It can help identify and resolve issues early in the product development process to save time and money.

QA helps prevent aggravating issues from growing during usage or deployment to boost your entire customer experience.

Conclusion

Quality assurance or QA is an important phase in the software development process. It helps to ensure the final product meets the specific quality standards. It is noteworthy that QA doesn't just apply to the end product.

Organizations can use it to implement throughout the overall development process from primitive design phases to final testing. We outlined some of the best practices for QA in this article and explained their importance.

About the Author

A Software Engineer| Android architectures | Design Techniques| Hybrid App Architectures and Techniques

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Author: Lina David

Lina David

Member since: Oct 20, 2023
Published articles: 1

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